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🎤Do you consider neurodiversity when designing experiences? There’s real opportunity in “The one with neurodiverse, patient and reimagined experiences” with Shawn Nason of MOFI in CX Passport episode 84🎧
🎢Dollywood. Yes Dollywood gets experience design for neurodiversity right
đź’ˇReimagine experience ecosystems
đźŽProving how backstage actions impact frontstage customer experiences
⚡Get out there and BE with your guests, your customers, your members
👉👉10:30-15:45 MUST Listen - The magic when experience design considers neurodiversity
Why is Patient Experience so 🤬up?!
âś…Action is not about metrics and reporting
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
đź’“You are amazed what it does when you don't have the ability to go into a restaurant. Because you don't know how your autistic child is going to behave. Or go on a vacation or go get their haircut. Because it's sensory overload for them, right?...so every place I go now I stop and think not just for him but for the whole neurodiverse community. How is this setup for them?” - Shawn
Episode resources:
LinkedIn: www.linkedin.com/in/nasonshawn
Kiss Your Dragons book: shawnnason.com/kissyourdragons
MOFI: www.mofi.co
5
2121 ratings
What's on your mind? Let CX Passport know...
🎤Do you consider neurodiversity when designing experiences? There’s real opportunity in “The one with neurodiverse, patient and reimagined experiences” with Shawn Nason of MOFI in CX Passport episode 84🎧
🎢Dollywood. Yes Dollywood gets experience design for neurodiversity right
đź’ˇReimagine experience ecosystems
đźŽProving how backstage actions impact frontstage customer experiences
⚡Get out there and BE with your guests, your customers, your members
👉👉10:30-15:45 MUST Listen - The magic when experience design considers neurodiversity
Why is Patient Experience so 🤬up?!
âś…Action is not about metrics and reporting
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
đź’“You are amazed what it does when you don't have the ability to go into a restaurant. Because you don't know how your autistic child is going to behave. Or go on a vacation or go get their haircut. Because it's sensory overload for them, right?...so every place I go now I stop and think not just for him but for the whole neurodiverse community. How is this setup for them?” - Shawn
Episode resources:
LinkedIn: www.linkedin.com/in/nasonshawn
Kiss Your Dragons book: shawnnason.com/kissyourdragons
MOFI: www.mofi.co
4 Listeners