What's on your mind? Let CX Passport know...

🎤Improve your brand’s customer experience in “The one with the BPO whisperer” with Fred Shadding of The Call Center Source in CX Passport Episode 87🎧 What’s in the episode?...

🎯BPOs that improve Customer Experience, not degrade it

😲~24:30 - A VERY controversial contact center tool: Auto-tune for accents?...what do you think about it?

🔦How do you choose with 1000s of BPOs worldwide?

👉The Front Line...The Front Line...The Front Line!

🤩Morocco y'all! Morocco!

Hosted by Rick Denton “I believe the best meals are served outside and require a passport”

💭“South Africa is the offshore market that the US clientele have been waiting on for years.” - Fred

Episode resources:

LinkedIn: www.linkedin.com/in/fredshadding

Email: [email protected]

Web: www.thecallcentersource.com