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🎤Expand your global perspective in “The one with the Cameroon customer experience evolution” with Georges Essama of Cameroon Telecommunications in CX Passport episode 91🎧 What’s in the episode?...

💪The emerging CX discipline of Cameroon

📈The first CX index for Cameroon

🌍The world's best peppercorn

👉Starting a Customer Experience care as a front line agent

💡Change the change management model

✨Small CX victories influence larger CX initiatives

📖The Bible as a Customer Experience guide

Hosted by Rick Denton “I believe the best meals are served outside and require a passport”

💭“Customer Experience is about people's lives” - Georges

Episode resources:

LinkedIn: linkedin.com/in/georgesessama