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🎤🎞️This month’s CX #OpenToWork seeker in “The one with the CX nervous system” with Jameson McFarland in CX Passport Episode 185🎧 What’s in the episode?...

CHAPTERS

0:00 Introduction

1:55 Jameson's Draw to Customer Experience

6:30 Creating Effective Customer Experiences 

12:21 Impact of CX on Business Results

16:26 1st Class Lounge

23:40 Challenges in CX and Future Opportunities

29:28 Contact Information and closing

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I'm Rick Denton and I believe the best meals are served outside and require a passport

Episode resources:

Jameson McFarland LinkedIn: https://www.linkedin.com/in/jameson-mcfarland/