The Online Fraudcast with Brett Johnson & Karisse Hendrick

What happens when Brett Johnson records an episode without his co-host? You get to learn a lot from a former cyber-criminal! In this solo podcast, Brett shares his opinion on former colleague Max Butler's recent indictment of additional felonies while in jail, as well as insights on his own time in prison. Brett also discusses vulnerabilities in the USPS "Informed Delivery" program and smart doorbells and how both can provide a false sense of security unless you're informed. 

News Stories Referenced in this episode:

Max Butler News:

https://www.thedailybeast.com/feds-say-imprisoned-hacker-ran-a-drone-smuggling-ring

Aaron Sherman's Interview on Informed Delivery:

https://www-abc4-com.cdn.ampproject.org/v/s/www.abc4.com/amp/news/local-news/criminals-can-target-your-packages-with-usps-informed-delivery/1639604014?amp_js_v=0.1&usqp=

Brett Johnson's Blog Post about Smart doorbells:

https://www.anglerphish.com/single-post/2018/11/12/Ring-a-Ling-Porch-Pirates-Defeating-the-Ring-Doorbell-System

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Based on several reports from online merchants, law enforcement, cardholder victims and even posts on fraudster forums, it's become clear to Brett & Karisse that there's a new fraud tactic targeting online retailers.  It's a new issue that they're not entirely sure of a solution yet, but it's rampant enough to discuss and notify online retailers this is happening. But, before diving in to that topic, Brett & Karisse discuss fraud during the holidays. Why do fraudsters love Christmas as much as everyone else? What are some of their goals for holiday orders? What are they posting on dark web fraudster forums? -It'll all be discussed prior to discussing what they're tentatively referring to as "white list fraud". 

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According to a recent study, experts are estimating that fraud targeting call centers and customer service departments of online companies will increase 250% by the end of 2018 (compared to 2017). And, based on the online companies Karisse and Brett have talked to, it's become a huge problem. Whether the fraudster is calling to re-route a package, place an expensive order or to pre-text, Karisse & Brett will discuss why these are becoming a bigger problem, examples of the tactics being used and ways to work with customer service to train them to identify fraud calls and prevent losses due to phone fraud. 

Especially with the holidays coming quickly, this is an important episode to listen to as this method will be used frequently by fraudsters for the Holidays 2018.

To listen to the webinar the hosts mention they did with Sift Science and CardNotPresent.com, and hear more about this fraud trend and others impacting retailers this holiday season, go here:

https://info.cardnotpresent.com/holiday-fraud-trends-targeting-retailers-webinar?utm_campaign=Webinar%20Rebroadcasts&utm_source=web&__hstc=244873690.753f11dbb2fd82bcb7ebeb3a7dfb2a58.1519760045432.1524771864226.1533093306402.8&__hssc=244873690.2.1542309146129&__hsfp=298233994

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According to a recent AARP study, over 50% of all calls placed to cell phones will be spam/fraudulent by the end of 2018. They say that they'll continue to increase and comprise of 80% of all cell phone calls by 2020. Why are they growing so quickly, how can they be stopped and what do you to to prevent yourself form giving information away on those calls that could lead to financial losses and identity theft? These are just some of the topics discussed on this call; in addition to a thoughtful recollection by Brett of a "full circle moment" recently, speaking at Quantico.

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If you have an e-mail address or a cell phone, chances are you've received e-mails or phone calls attempting to gain your information or have you "fall" for a scam by sending money. This is called "Phishing". -Fraudsters are phishing for your information every day. So much so, it's the #1 method of obtaining consumer information to use that data fraudulently. Accoridng to a recent study by Intel, 97% of consumers and employees can't identify a phishing e-mail. In this episode, Brett and Karisse provide examples of phishing attempts, why they happen, why they work and what to look out for the next time you check your e-mail or your cell phone.

Phishing has also become one of the biggest threats to companies of all sizes and verticals. -Not just online companies, though they're included in those that are targeted. Some companies have lost millions because their CEO responded to a phishing e-mail. Or someone within the company clicks on an attachment in an e-mail, and a hacker gains access to the company's network. Phishing to target companies is also discussed in depth in this episode. 

You can follow Online FraudCast on facebook or contact the hosts at [email protected] with feedback or topic suggestions. Any advertising/sponsorship requests should be sent to Josh Cohen at Authentic Management: [email protected]

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Kids are the #1 victims of Identity Theft currently. Experts predict that 1 in 4 children will be a victim of identity theft before they turn 18. On this episode, Brett and Karisse discuss why this is, where the information comes from and what you can do to ensure your child doesn't become a victim. But, there are several other threats to kids online. From account takeover fraud to the theft of a parent's credit card to safety from child predators, Brett & Karisse talk about their own experiences raising teenagers in the age of the internet and how they keep their kids safe. And, they provide several tips to keep your own kids safe, especially in online games and social media. If you're a parent, this will probably the most important FraudCast Episode you listen to!

Important links mentioned in this episode:

Freezing credit with all 3 credit bureaus:

Transunion:

www.transunion.com/credit-freeze or free freeze mobile app called MyTransunion

Equifax:

www.equifax.com/personal/credit-report-services or call 800-685-1111

Experian:

www.experian.com/freeze or call 1-888-experian

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Identity Theft has become a "buzz word" in the media to describe many types of online fraud. But the actual instances of identity theft have a bigger impact on its' victims than most other online fraud methods. Opening credit lines, bank accounts, driver's licenses and/or filing taxes in your name could be crippling to your credit and take hours and months to clean up. 

In this episode, Brett and Karisse discuss how it happens, why it's so prevalent for fraudsters, how to find out if you've been a victim, and most importantly, the best way to prevent becoming a victim of identity theft. One of those ways became free starting September 21 for US residents.

Important links mentioned in this episode:

Freezing credit with all 3 credit bureaus:

Transunion:

www.transunion.com/credit-freeze or free freeze mobile app called MyTransunion

Equifax:

www.equifax.com/personal/credit-report-services or call 800-685-1111

Experian:

www.experian.com/freeze or call 1-888-experian

To check your credit for free once a year:

www.OnlineCreditReport.com

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Once your credit card is stolen, what should you do? And how do you prevent your card numbers from being stolen in the future? These are just two of the topics discussed in this follow-up episode to "What happens when a credit card is stolen". Brett and Karisse also discuss other types of fraud that victims of credit card (or debit card) fraud are more susceptible to and how to protect yourself from those as well,

It's estimated that over 14.2 million credit cards were exposed in 2017 in the U.S. As the hosts of Online FraudCast often say, it's "not if, but when", fraud will happen to you. After listening to this episode, you will be more prepared for when this happens to you.

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Have you had your credit card stolen? Or, has your business had stolen credit cards used on your website or in your physical location? In this episode, Brett & Karisse discuss various methods that are used to obtain credit card numbers, how they are sold & purchased, common ways that credit cards are monetized (used fraudulently) and some of the most common methods being used now to commit credit card fraud that victimize both consumers and online companies. 

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Have you heard mention of the "dark web", but have no idea what that is, where it is or how it's used to purchase your personal information or to defraud your business? In this episode, co-host Brett Johnson provides a comprehensive overview of the dark web; how it's accessed, what it's comprised of and how it's used to defraud consumers and online businesses. He also talks about the most vulnerable victims to identity theft right now: children. Both hosts discuss how it's changed over the years, what types of fraud are being discussed right now and how the dark web has led to the creation of an entire economy based on monetizing stolen consumer data.

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