In this episode of "The Only Constant," Lasse Rindom is joined by Martin Petersen, Group CISO at ISS, to explore the intersection of generative AI and information security.

Martin, with his deep expertise in cybersecurity, sheds light on how AI technologies are reshaping the security landscape of businesses.

Their conversation offers you insights into topics as:

Tune in to this episode for a comprehensive discussion on the challenges and opportunities Generative AI presents from an information security perspective.

Martin joined ISS in December 2018 as Global Information Security Manager. In June 2020, he was appointed as Chief Information Security Officer, working with strategic information and cyber security. He leads a team of security, network, and digital workplace professionals across 8 functions under the buzzword banner of Zero Trust.

The main purpose of Martin's function is to protect the ISS brand and operation, instill trust in the services and gain a competitive advantage by being the most secure facility management provider in the industry.

In this episode you get a nuanced perspective on AI's role in shaping future business practices and societal norms when Lasse Rindom and Noz Urbina discuss the complexities and future of generative AI.

They cover the practical applications of AI in business, the challenges of integrating these technologies, and the ethical and societal implications of AI's evolution. Their 75-minute long conversation also delves into the concept of AGI (Artificial General Intelligence), its misconceptions, and the hype surrounding it.

Key discussion points include:

Tune in for an insightful exploration of the real-world impacts of AI, featuring Noz Urbina's expert insights.

Noz Urbina is a globally recognised leader in the field of content strategy and customer experience. He’s known as a pioneer in audience journey mapping and adaptive content modelling for delivering personalised, omnichannel experiences. Noz is co-founder and Program Director of the OmnichannelX.digital podcast and knowledge hub.

He is also co-author of the book “Content Strategy: Connecting the dots between business, brand, and benefits”, and lecturer in the Master’s Programme in content strategy at the University of Applied Sciences, Graz.

In 2013 he founded Urbina Consulting, whose international team works with the world’s largest organisations and most complex content challenges.

In this episode of "The Only Constant," Lasse Rindom engages with Doug Shannon.

During their conversation you get a nuanced exploration of AI's role in business, blending practical insights with philosophical considerations. Plus, they also discuss the complexity of AI implementation, the balance between technological innovation and its real-world applications, and the future of autonomous systems in the business environment.

In their company, you get the chance to delve into these discussion points:

Tune in for a discussion on the future of AI and its impact on the business world.

Doug Shannon is an accomplished thought leader in Intelligent Automation with over two decades of experience in IT. He has a proven track record in building self-healing automation processes and has been recognized as one of the top 50 intelligent automation leaders globally.

Currently, Doug serves as a Gartner Peer Community Ambassador, a council member for VOCAL, and a member of the Theia Institute cybersecurity & AI ethics think tank.

This episode of "The Only Constant" is a must-listen for anyone interested in the ethical implications of AI and the future of technology in society.

Together with Maria Santacaterina, Lasse Rindom dives into the complexities of technology and its intersection with human values. They explore the opportunities and risks associated with AI technology, emphasizing the importance of understanding and mitigating these risks to harness the full potential of technological advancements.

In their company, you get the chance to explore topics as:

Tune in to this interesting conversation, where Lasse and Maria navigate the delicate balance between embracing innovation and preserving the core of human experience in an increasingly digital world.

Maria Santacaterina is a highly sought-after Global Strategic Leader & Board Executive Advisor, a pioneer in global business strategy and one of this year’s Most Influential Women in Tech according to Computer Weekly.

She has over 25 years of international leadership experience in CEO, Senior Executive and Chief Commercial Officer roles for large, listed and private equity owned luxury brands and retailers across more than 100 markets. Affiliations include LA PERLA, Osborne & Little, Liberty, Samuel & Sons, ARTE, Boarini Milanesi, HSBC, BDO, PWC, Deloitte, Condé Nast and Hearst among others.

Maria Santacaterina is the CEO and Founder of SANTACATERINA CONSULTING and renowned author of “Adaptive Resilience, how to thrive in a digital era” (Wiley). Working alongside CEOs and corporate boards seeking to create a sustainable digital future and thrive in the digital era, Maria brings conceptual clarity and highly valued actionable insights to complex projects of strategic importance.

Kicking off the new year in style!

In this episode of "The Only Constant," you can meet Andreas Welsch, who, together with Lasse Rindom, delves into the integration of Artificial Intelligence in the world of enterprise software, particularly focusing on its role in SAP and ERP systems.

During their conversation you get Andreas’ expertise on how AI is transforming these systems, enhancing efficiency, and creating new opportunities in business processes. And their reflections on the broader challenges and implications of AI in the business sector.

In the company of Lasse and Andreas you get the chance to explore topics as:

Tune in to this episode for a comprehensive exploration of AI's impact on enterprise systems and business processes, guided by Andreas Welsch's expert insights.

Andreas Welsch is a prominent figure in the field of Artificial Intelligence (AI) with over 21 years of experience in the software industry. Currently, he holds the position of Vice President Marketing & Solutions for Artificial Intelligence at SAP, a global leader in business applications.

His work at SAP focuses on product marketing and go-to-market strategies for AI, where he has led various regional business development teams and established an AI Centre of Excellence. Welsch has been instrumental in shaping AI literacy across SAP's largest software engineering unit and has served as a trusted advisor on over 80 AI projects across various industries.

In addition to his role at SAP, Welsch is a top AI thought leader recognised by The Futurum Group, Thinkers360, and others, for his many contributions to the AI community, including his work on the Intelligence Briefing series on LinkedIn and the "What’s the BUZZ?" live stream and podcast. He is also an active participant in various AI events and discussions, further demonstrating his commitment to advancing AI knowledge and application in the business world.

In this episode of "The Only Constant," Lasse Rindom is joined by partner and global head of intelligent automation solutions at ISG, Wayne Butterfield.

In a free-flowing conversation, they unravel the complexities of Artificial Intelligence in the business world. They cover:

In addition to these topics, Wayne and Lasse also engage in a philosophical discussion, with Wayne expressing scepticism about the efficiency-driven, uniform narrative of AI.

Tune in to this thought-provoking episode for an in-depth look at the practical and philosophical aspects of AI in business.

Wayne is the Global Lead for AI & Automation, responsible for all AI & automation deployments across ISG. Together with his team, he is helping clients with everything from Gen AI Policy to their strategy and deployments of RPA & Chat Bots, IDP, Generative AI, Machine Learning and Process/Task Mining capabilities.

And he’s a globally recognised thought leader and keynote speaker on all things AI & automation, plus the host of the award winning Bots & Beyond Podcast.

Prior to ISG, Wayne was delivering AI well before it was cool. He held leadership roles in Telefonica O2 and BT in the UK, where he was a true pioneer. Setting up and running the now infamous Telefonica O2 RPA Operation, back in 2011, Chat Bots in 2012. He continued pushing the envelope when at ISG, even delivering things like Natural Language Generation in 2018. His enthusiasm for new technology is infectious, and his thirst for pushing boundaries makes him a great consultant to work with, learn from and be connected with.

This episode’s guest is Dr. Jeffrey Funk, and together with Lasse he discusses the over-hyping of emerging technologies and the importance of realistic technological expectations.

In this conversation you can hear about Jeffrey’s journey from techno-optimist towards becoming more sceptical about the actual impact and improvement rates of new technologies. And during the conversation he emphasizes the need for a more realistic and grounded approach to evaluating technological advancements.

In their company, you can explore topics such as:

Tune in to this episode for a chance to get off the hype train – at least for a while.

Dr. Jeffrey Funk has had a notable 40-year career focusing on the emergence and diffusion of new technologies, both as a professor and consultant. He was an early proponent of smartphones during the late 1990s and early 2000s in Japan when the Japanese were ahead of the West.

His insights enabled him to help several Western companies implement phones and services. He was one of the first to recommend the use of apps as early as in 2004, years before the iPhone launch in 2007. This work earned him the NTT DoCoMo mobile science award in 2004.

After moving to the National University of Singapore in 2007, Dr. Funk taught a unique course on the economics of new technologies. This course, along with his supporting research, positioned him as an early critic of current startups and venture capitalists. He continues to be a leading voice for startups and new technologies, contributing through writing, speaking, consulting, and engaging on platforms like LinkedIn.

His work suggests that technological advancements and startups are progressing more slowly than in the past, and he emphasizes the importance of seeking genuine scientific advances for true value creation in new ventures.

This episode’s guest is Sree Sreenivasan, and together with Lasse he focuses on the impact of generative AI and new communication technology on our modern societies.

His substantial experience guiding complex public, educational and cultural organizations amid digital technological change is the backdrop for the conversation. It is these experiences that are challenged and contextualized through the lens of the current AI craze in this conversation with Lasse.

In their company, you can explore topics such as:

We hope you will listen and are up for another conversation exploring big questions about the impact of AI.

Sreenath "Sree" Sreenivasan is a distinguished figure in the realms of journalism and digital media. His career spans significant roles such as Chief Digital Officer at the Metropolitan Museum of Art, Columbia University, and the City of New York. At Columbia University Graduate School of Journalism, he was a professor focusing on new media, web design, and social media in journalism, demonstrating a commitment to evolving media landscapes. He also co-founded the South Asian Journalists Association, championing diversity in journalism.

Sreenivasan's contributions have earned him recognition from prestigious publications like Fast Company, Newsweek, and AdAge. His advocacy for gender equality in professional settings, notably his stance against all-male panels at conferences, further highlights his commitment to inclusivity in the industry.

In addition to his achievements, Sreenivasan is also a board member at Nobel Prize Outreach AB, connecting him with the esteemed Nobel Prizes. This role underscores his influence and leadership in the global arena of media and communications.

In this episode of "The Only Constant," host Lasse Rindom engages in a thought-provoking discussion with Steven Pemberton, a distinguished computer scientist with a lineage traceable to Alan Turing. They explore the evolution of artificial intelligence and question its ability to be genuinely intelligent.

In this conversation you get anecdotes from Pemberton's career and insights into the future of human-computer interaction. And take part in a conversation that questions our current metrics for intelligence and the transformative impact of AI on society.

In their company, you can explore topics such as:

We hope you will listen and are up for a deep dive into the realm where technology meets human cognition.

Steven Pemberton is a distinguished researcher in the field of computer science and information technology, with a long and rich history of contributions to the development of the internet and the web. He is affiliated with the Dutch national research centre Centrum Wiskunde & Informatica (CWI) in Amsterdam, The Netherlands, where he conducts research on interaction, declarative programming, and web technologies.

In addition to his work on the web, Pemberton has also made significant contributions to other areas of computer science, such as the design of programming languages, having co-designed the language that Python is based on, and the study of human-computer interaction.

As a speaker, Pemberton is known for his engaging and informative presentations, which draw on his deep knowledge of computer science and his passion for technology and cover both social and technological aspects of computing. His talks are always thought-provoking and entertaining, and he has been invited to speak at numerous conferences and events around the world. In 2023 he became an ACM Distinguished Speaker.

A fuller bio is available on his website https://www.cwi.nl/~steven

In this very first episode you can meet automation expert Ian Barkin for a talk on how Generative AI is reshaping the world of automation, business, and IT.

Lasse and Ian unravel the rapid evolution of AI and its impact on IT, business, and society. In their company, you can explore topics such as:

We hope you will listen and find the episode enlightening.

Do you want to learn more about Ian Barkin? Ian Barkin is a distinguished authority in digital operations and Robotic Process Automation (RPA) with over 20 years in the field. He has shared his expertise globally as the author of RPA courses on LinkedIn Learning and co-author of the book "Intelligent Automation: Welcome to the World of Hyperautomation."

Moreover, Barkin co-founded Symphony Ventures, a leading RPA service provider, steering the company until its acquisition by SYKES in 2018. He is an avid proponent of leveraging AI and RPA to revolutionize organizations and advocate for the worker of the future.