The Ops Experts Club Podcast

SUMMARY:

In this episode, Aaron and Terryn dive into the dynamic interplay between visionaries and operators, exploring how great ideas can either propel a business forward or get lost in the "vortex of no return." They unpack the common pitfalls when visionaries broadcast bold concepts to their teams without clear ownership or follow-through, leaving operators scrambling to pick up the pieces. From frustrations over unassigned tasks to the chaos of shifting priorities, Aaron and Terryn break down why ideas often end up in the "lost and found" basket—and how to fix it. Tune in for practical strategies to bridge the gap between vision and execution, including the power of org charts, accountability tools like the GAP Analyzer, and the EOS Delegate and Elevate framework. The hosts share insights on assigning ownership, setting realistic timelines, and fostering clear communication to ensure new ideas gain traction without derailing ongoing work. They also offer a heartfelt nod to visionaries, encouraging them to align their big-picture thinking with team capacity and express gratitude for the doers and managers who bring their dreams to life. Whether you're a visionary with a game-changing idea or an operator keeping the engine running, this episode is packed with actionable advice to streamline collaboration, prioritize effectively, and turn inspiration into results. Plus, get bonus tips on project management and tracking progress to keep every idea on the radar. Join Aaron and Terryn for a lively, insightful discussion that'll help your team move the ball forward—together. Minute by Minute:

0:00 Introduction

1:45 The lost and found of business owners

8:01 Who should I be talking about this with?

11:16 How soon can that be done if we want to do it right?

15:15 For best results, set expectations

20:13 Creating a form for project task lists

21:38 Quick recap

SUMMARY:

In this episode of The Ops Experts Club Podcast, we reflect on our recent conversation with Cody Barton—an operations powerhouse known for his partnership with Pace Morby and his ability to scale businesses beyond real estate. We dive into Cody's journey from running high-level real estate operations to leveraging his expertise as a strategic business partner across multiple industries.

Join us as we unpack the key takeaways from our discussion, including the power of transferable skill sets, the importance of knowing your strengths (and weaknesses), and how Cody's innovative approach to business ownership creates long-term success. We also explore the common gaps we see in operations, sales, and organization—and how businesses can avoid getting stuck in outdated processes.

If you're looking to sharpen your operational chops or rethink how you approach growth, this episode is for you!

Minute by Minute:

0:00 Introduction

2:59 Learning it's okay to change up what you do

9:13 Did you get done what you need to get done?

13:59 Considering organization and tech

17:03 The usefulness of The Gap Analyzer Tool

SUMMARY:

In this episode, Aaron and Terryn dive into a critical question for growing businesses: When should you outsource? They explore the key indicators that signal it's time to bring in external expertise, whether your business is scaling too fast, your internal team is struggling, or you need to tap into specialized skills.

Drawing from real-world experiences—like their work with industry leaders such as Pedro Adao and insights from Michael Tucker of Nehemiah Davis' Circul of Greatness—they break down the benefits and pitfalls of outsourcing. Learn how to avoid becoming overly dependent on external vendors, negotiate for knowledge-sharing, and strategically integrate outsourced expertise into your operations.

Minute by Minute:

0:00 Introduction

2:20 When to outsource

7:48 Helping people transition from one mode of business to another

11:39 Don't become overly dependent on who you're outsourcing to

20:24 What is an agency?

24:05 Funnel Hacking Live FOMO

SUMMARY:

In this episode, we welcome Cody Barton, CEO of Scale with Pros, for an insightful conversation about business growth, leadership, and the power of strategic partnerships. Cody shares his journey from working alongside Pace Morby to carving his own path in the entrepreneurial world. He discusses the importance of identifying businesses with strong marketing and sales but struggling with operations and finance—areas where his expertise lies. Through Scale with Pros, Cody and his team step in to provide structure, improve efficiency, and ultimately help businesses scale sustainably.

Throughout the episode, Cody delves into key lessons learned from working with small businesses, including the importance of change management and prioritization. He explains his "impact-effort" framework, a tool for evaluating which business changes will have the greatest effect with the least resistance. Using real-world examples, such as his work with "The Plant Guy," Cody highlights the growing pains that come with implementing new systems in companies that previously relied on outdated processes. His ability to streamline operations while allowing founders to focus on their strengths is what makes Scale with Pros a game-changer for many entrepreneurs.

Cody also shares:

Valuable insights on leadership development and fostering growth within teams

The strong internal structures businesses need to thrive

Recruiting the right people

Improving financial oversight

Creating sustainable workflows

And More!

If you're an entrepreneur looking to scale your business or struggling to balance operations, this episode is packed with practical strategies and firsthand experiences that can help guide you in the right direction. Tune in to hear more about Cody's unique approach to business scaling and his vision for helping small businesses reach their full potential.

Minute by Minute:

0:00 Introduction

3:05 What is Scale with Pros

6:39 The team of Scale with Pros

11:11 Everything's going to take significantly longer

20:50 All businesses are inherently the same

28:59 On becoming the best version of yourself

SUMMARY:

In this episode, Aaron and Terryn sit down with marketing powerhouse Michael Tucker, Chief Marketing Officer at Circle of Greatness. Michael shares his journey from humble beginnings to leading high-impact virtual events for top entrepreneurs like Nehemiah Davis.

Michael dives deep into the art of over-delivering, the power of communication in leadership, and his strategies for sourcing top-tier talent globally. From building high-performing teams to streamlining operations for visionary leaders, this conversation is packed with insights for anyone looking to scale their business with smart marketing and operational excellence.

Tune in to hear Michael's story, his biggest challenges, and the lessons that have shaped his success in the fast-paced world of digital marketing and virtual events.

🔹 Key Topics:

• The power of adding value and building a strong personal brand
• Scaling virtual events for coaches, speakers, and consultants
• Hiring strategies for finding top talent in unexpected places
• Navigating the challenges of high-growth businesses

Don't miss this deep dive into marketing, leadership, and operations with one of the industry's brightest minds!

Minute by Minute:

0:00 Introduction

5:32 Never thought I would be here

10:20 Communicating progress with quick starts

13:17 When it comes to hiring

19:45 Have a detailed onboarding process

22:58 Be sure to value your time

SUMMARY:

In this episode we sit down with Matt Long, Chief Business Officer of Lindywell, to explore the incredible journey he and his wife, Robin, have taken in building a thriving digital wellness business. From humble beginnings in a small apartment to leading a membership-based fitness platform with its own custom-built app, Matt shares the key milestones, challenges, and lessons learned along the way.

We dive into: ✔️ The transition from in-person Pilates to a thriving online business ✔️ Why moving to a membership model was a game-changer ✔️ The evolution of Lindywell's app and the strategic decisions behind it ✔️ Lessons on sustainable growth and avoiding burnout in business ✔️ The power of testing, learning, and making calculated bets

Whether you're a solopreneur, a spouse supporting a visionary, or an operator looking to scale a digital business, this episode is packed with insights on sustainable growth, smart decision-making, and building a business that lasts. Tune in now!

Minute by Minute:

0:00 Introduction

5:41 Moving to a membership model

7:30 Moving to an app based business

10:17 Limitations that lead to building your own platform

16:43 Not every idea is a good idea

19:48 Finding new people

25:54 It can be life giving to build up your team

SUMMARY:

In this episode we sit down with Jordan Linscombe, co-founder of Something New, a thriving brick-and-mortar bridal and formalwear boutique in Colorado Springs. Jordan and his wife, Mindy, have built a business that blends exceptional in-person experiences with a strong online presence—something rare in today's digital landscape.

Jordan shares the inspiring journey behind Something New, from its humble beginnings in 2008 to scaling into an 18,000-square-foot space with a dedicated team. He dives into the key operational strategies that fueled their growth, the power of knowing when to outsource, and the pivotal moments that shaped their success.

We also explore the challenges of running a brick-and-mortar business in an evolving market, the importance of timing in entrepreneurship, and how Something New navigated the unprecedented hurdles of 2020. If you're an entrepreneur looking to balance passion with smart operations, this episode is packed with valuable insights.

Minute by Minute:

0:00 Introduction

3:16 The genesis of a bridal boutique

8:47 Putting in the time early on

13:23 Wrong timing and missing the signs

21:21 Moving from bridal into coaching

SUMMARY:

In this episode of The Ops Experts Club Podcast, we tackle two key aspects of running a successful operation: staying engaged in your role and the art of effective recruiting. Join us as we discuss strategies to maintain excitement in your work by delegating effectively, creating space for new challenges, and fostering growth opportunities within your team.

We also take a deep dive into recruiting—exploring best practices, the nuances of hiring overseas, and how to honor applicants throughout the process. From sifting through resumes to conducting meaningful interviews and leveraging tools like personality assessments, we break down what it takes to find the right fit.

If you've ever wondered how to recruit top talent without overpaying or how to stay inspired in your day-to-day operations, this episode is packed with actionable insights you won't want to miss.

Minute by Minute:

0:00 Introduction

3:48 The trick to staying engaged in your ops work

6:51 The CoLab method of recruiting

12:56 "We'll just hire a VA to do that"

17:05 Things to look for in VA searches

SUMMARY:

In this episode we dive into the critical role of company culture in team development and operational excellence. Our discussion explores how intentional onboarding, clear communication of company values, and fostering a learning culture can set your team up for success.

Key highlights include:

• The overlooked importance of onboarding and teaching both the tools and the company-specific methods for their use.
• How to articulate your company's unique culture to attract and retain talent in a competitive landscape.
• Practical strategies for creating growth opportunities, including professional development budgets, book clubs, and leveraging tools like the Vision Traction Organizer (VTO).
• The power of micro-niching and building a passionate, aligned team even in specialized or niche industries.
• Ideas for celebrating your team, building connection in virtual environments, and empowering leaders at every level of the organization.

Whether you're an entrepreneurial leader, an ops expert, or part of a growing team, this episode offers actionable insights to strengthen your company culture and ensure your team thrives. Don't miss the chance to elevate your leadership and create a workplace that truly stands out!

Minute by Minute:

0:00 Introduction

3:47 Important steps in company culture

7:16 Vision traction organizer

12:05 Mentoring the 3rd level

15:02 The right ways to mentor your team

SUMMARY:

In this episode of The Ops Experts Club Podcast, we dive into the transformative power of the Gap Analyzer and how it helps businesses optimize team performance and identify opportunities for growth. Discover how this versatile tool provides role-specific insights into daily, weekly, and monthly tasks, enabling leaders to craft clear job descriptions, streamline responsibilities, and even prepare for transitions.

We explore how to combine the Gap Analyzer with concepts like Delegate and Elevate to align team members with their areas of brilliance, enhancing satisfaction and productivity. Learn strategies to retain top talent by fostering roles they excel at and enjoy, aiming for the "80% sweet spot" where employees thrive.

The discussion also highlights how quarterly evaluations, such as the 5-5-5 framework, keep teams engaged and ensure alignment with organizational goals. Whether you're tackling culture challenges, refining KPIs, or reshuffling responsibilities for efficiency, this episode offers actionable insights for creating a happier, more effective workplace.

Stay tuned for practical tips and tools, including ways to assess gaps, improve your organizational culture, and keep your best players in the right seats on the bus. Don't miss this deep dive into building stronger teams and driving sustainable growth!

Minute by Minute:

0:00 Introduction

4:14 What you can do with the Gap Analyzer

9:18 What to do with bad culture

13:54 5-5-5

17:18 Knowing when its time to FILL gaps

20:19 Are my products still relevant