First responder work does not stay at the station, the hall, the hospital, the prison, or the dispatch centre. It comes home. In Part Two of this conversation, psychotherapist and doctoral candidate Parul Shah returns to explore what happens when the pressure inside first responder families becomes too much to carry. Drawing from both clinical experience and […]

First responder work does not stay at the station, the hospital, or the dispatch center. It comes home. In this first part of a two-part conversation, trauma therapist and doctoral candidate Parul Shah joins The Other Side of the Call to talk about the often-unseen impact of first responder work on families. Parul brings more […]

What does it mean to fight fire in a place where everyone knows everyone, resources are stretched, and you may be on call any time you are in town? In Episode 17 of The Other Side of the Call, we return to Fort Smith, Northwest Territories, for Part 2 of our conversation with longtime volunteer […]

What does firefighting look like in a town where everyone is a volunteer? In Episode 16 of The Other Side of the Call, we travel to Fort Smith in Canada’s Northwest Territories to speak with longtime volunteer firefighter Jason and his wife Helen about life and emergency response in a northern community of just over 2,000 […]

Families connected to military, Veteran, and public safety service carry responsibilities that often go unseen. Shift work, mobility, operational stress, caregiving demands, and identity strain shape family life long before crisis ever occurs. In this episode, we sit down in studio at CFRC with Dr. Heidi Cramm and Lisa Delaney of Garnet Families, a national […]

In this episode, we sit down with Jason MacKenzie, the husband of OPP Constable Cindy MacKenzie, who died by suicide while serving. Rather than revisiting institutional failures of the past, this conversation focuses on institutional learning and progress. Jason reflects on the personal realities of loss, parenting, and survival, while also discussing recent outreach from […]

Today we’re at CFB Kingston with Lt. Col. Steve Boychyn of Wounded Warriors Canada. Wounded Warriors Canada offers trauma and resiliency programs across the country. For clarity and length, today we’re focusing on six of their key programs — each serving a different stage of service or a different group of people. Here’s how today’s […]

Michael Laughlin had already fought his way back more than once, but then, a motorcycle accident changed everything again. In Part II of Mind Over Fire, Michael speaks candidly about the aftermath of losing his leg, the physical and emotional realities of starting over, and the slow work of redefining strength when the old measures […]

Early in his career, Kingston firefighter Michael Laughlin was seriously injured in a snowmobile accident that threatened not just his physical recovery, but his place in the fire service itself. In Part I of Mind Over Fire, Michael walks us through his younger years, the realities of recovering from a major injury in a profession […]

Shaun Taylor is a working Ontario paramedic and the co-founder, alongside Jill Foster, of #IGYB911, one of Canada’s most recognizable and trusted grassroots peer support movements for first responders. In this episode of The Other Side of the Call, Shaun joins hosts Amelia Thornton, Rebecca Rafuse, and Kathy-Ann Laman for an honest, trauma-informed conversation about […]