The Parts + Labor Podcast

Welcome to your replenishment reality check. 

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When was the last time you made an intentional price increase in your salon? If you had to think about it… it might be time to take a closer look.

In this episode, Alicia and Whitney dive into one of the most uncomfortable - but necessary - conversations in the beauty industry: raising your prices. While nearly every other industry adjusts pricing regularly to keep up with rising costs, many salons hesitate, hoping to absorb increases instead of passing them along. But the reality is, if your expenses are going up and your prices aren’t, your profit is quietly disappearing.

They break down why price increases shouldn’t feel reactive or stressful, but instead be a strategic and intentional part of running a sustainable business. From product costs and inflation to the simple fact that even places like Dollarama (yes, the store with “dollar” in the name) have raised their prices, the message is clear: if they can do it, so can you.

Alicia and Whitney share practical insights on how to evaluate when it’s time for a price increase, how often salons should be reviewing their pricing, and why waiting too long can hurt both your business and your confidence behind the chair.

If you’ve been putting off raising your prices or aren’t sure where to start, this episode will help you rethink pricing as a normal, necessary part of running a profitable salon.

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What if the real problem isn’t your pricing… but your financial clarity?

In this episode, we’re joined by Erin from SOLO by Qnity, and we’re talking about the money conversations the beauty industry desperately needs.

We cover:

• Why revenue isn’t the same as income
• The biggest financial blind spots for solo stylists
• How knowing your numbers creates confidence
• The difference between being booked out and being profitable

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What if some of the biggest beliefs in the salon industry are actually the reason so many salons struggle to stay profitable?

In this myth-busting episode, you'll hear the most common pricing and backbar myths we hear from stylists and salon owners every day - and breaking down what’s really true behind the chair.

From “product should always be included” to “waste is just part of the job,” we unpack the mindset shifts that can completely change the way you run your business.

This episode is a must-listen if you want more clarity, more confidence, and pricing habits that actually supports a profitable salon. 

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We’re so excited to welcome Lacey Broocke to the podcast - Wealth Building Educator & Coach, public speaker, published author, and beauty & wellness entrepreneur. She’s also the co-author of Secrets of a Six Figure Stylist alongside Kylie Phillippi, and the founder behind Beauty Concierge.

In this episode, Lacey shares what she’s learned from years of helping stylists and salon owners shift out of survival mode and into true business ownership. We talk money mindset, building sustainable income, and what it really takes to create long-term success in the beauty industry.

This is a must-listen for anyone ready to price with confidence, grow smarter, and build a career that supports the life you actually want.

🎧 Listen now and don’t forget to share it with your stylist bestie.

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In this episode, we’re letting our customers do the talking.

From clearer pricing decisions to increased confidence, profitability, and peace of mind, we’re reading real testimonials from salon owners and hairstylists who use SalonScale every day.

If you’ve ever wondered what it’s actually like to implement SalonScale behind the chair or inside a salon business, this episode gives you an honest, unfiltered look at the results, the mindset shifts, and the moments that matter most.

Because sometimes, the best proof isn’t what we say - it’s what our community experiences.

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In this episode we look back at Alicias predictions for the industry from previous years and explore how they compare to where the industry is today. Which ones held true? Which ones shifted? What does that tell us about the year ahead?

We share reflections, lessons and fresh insights as we look toward what 2026 might bring and how stylists and salon owners can prepare for the changes coming next.

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In this episode, we’re unpacking one of the salon industry’s most debated topics: product deductions. Are they fair? Are they outdated? And most importantly - is there a better way?

We dig into what “fair” actually looks like when it comes to charging for color. Spoiler: it’s not a flat fee, it’s not a guess, and it’s definitely not coming out of a stylist’s paycheck.

Join us as we break down:

• Why product deductions cause confusion and frustration
• The difference between charging fairly and charging blindly
• How usage-based pricing protects both stylists and clients
• The simple mindset shift that changes everything about salon profitability

If you’re ready to ditch deductions, embrace transparency, and price services with confidence, this episode is your new must-listen.

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In this powerful and inspiring episode, we sit down with Megan and Brad, owners of Studio M Salon and Spa, who open up about the defining moment that nearly ended their business. Just six weeks away from closing their doors, and with 20 employees depending on them - they made the bold decision to transform the way they ran their salon.

Megan and Brad share their honest, behind-the-scenes story of financial stress, tough conversations, and what ultimately became their turning point: implementing SalonScale. Hear how shifting to a data-driven approach helped them regain control of their numbers, rebuild profitability, and create long-term stability for their team.

Whether you're a salon owner facing similar challenges or simply looking for a story of resilience and revival, this episode is a must-listen. Tune in to learn how Studio M went from the brink of closure to thriving again with clarity, confidence, and the right tools.

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We had the pleasure of sitting down with one of our earliest adopters and one of the most inspiring leaders in the salon industry - Celene Dupuis from @revampyxe in Saskatoon, SK. 💫⁠
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As a mentor with our friends at @highperformancesalon and award winning speaker, salon owner and coach, Celene knows what it takes to lead real change. In this episode, she shares how her team embraced SalonScale from day one. The challenges, the breakthroughs, and the culture shifts that came with transparent pricing and empowered leadership.⁠
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🎙️ Whether you’re a salon owner or stylist that is ready to level up, this conversation will light a fire in you.⁠

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