In this episode of Tips and Tricks, Dr. B goes into a little bit more detail about setting up your voicemail. In Wednesdays episode, we talked a little bit about setting up voicemails to keep patients from canceling at the last minute. Check out this Tips and Tricks to hear how Dr. B sets up his voicemail, both during and after hours. 

Some patients like to call and cancel their appointments at the last minute, leaving a gap in your schedule. One solution for this is to change your voicemail everyday and direct patients to call your cell phone. Most dont want to talk to anyone, but if they have to, most of the time they just choose to keep their appointment. Check it out to find out more!

Todays Magical Word is "The Final Result Will Be  Beautiful and Natural." Dont take this as setting yourself up for a lot of work or as a high expectation for yourself. This is to insure the patient that they have picked the right dentist. A certain level of confidence can make the difference between whether or not your patient is satisfied with your work. 

The person sitting at the front desk of your practice is more than just a receptionist they are a manager. They manage phones, patient info, and represent the face of the practice. This episode of WebMail Wednesday covers what you should be looking for when hiring a new Front Desk Manager.

Dr. Maxine Feinberg served as the 151st president of the American Dental Association. Dr. Feinberg is a past trustee who represented the ADA's 4th District (Delaware, District of Columbia, Federal Dental Services, Maryland, New Jersey, Puerto Rico, Virgin Islands) and past president of the New Jersey Dental Association and the New Jersey State Board of Dentistry. She served on several Board committees and was the chair of the Audit Committee, the Task Force on Student Debt and the Council on Members Insurance and Retirement Plans. In this episode, we discuss taking the time to get involved in the profession and pushing for change, the growing population of females in dentistry, and what is the future of dentistry and what should we be aware of.

In this episode, Dr. B talks about encouraging patients to ask questions about their procedures or treatment, and giving encouragement when patients do inquire about their dental health. 

In this episode, Dr. B answers a question from one of his listeners about dating a patient. Doctor/Patient relations are a tricky thing and there must always be a level of caution when considering dating one of your patients

Dr. Kessler serves as President-Elect of the Colorado Dental Association. He also serves as the chairman of the Well Being Committee for the State of Colorado, and is a consultant for the American Dental Association, serving on the Dental Well Being Advisory Committee. He is a Fellow of the American College of Dentists. Brett keeps in shape by both coaching and participating in various endurance races across the United States (running/trail running, cycling, mountain biking and triathlon). Brett and Gina have four children: Abbey, Max, Sydney and Riley.

In this episode of Tips and Tricks, Dr. B discusses the idea of bringing your spouse to your appointments before making big decisions. It can be tough to think on the spot when faced with a big decision, and sometimes it can be beneficial to have your spouse with you to help you see through the fog and make the best the choice.