Dr. Ann Marie Gorczyca is a Clinical Adjunct Professor of Orthodontics at the Arthur A. Dugonl School Dentistry, University of the Pacific, where she speaks on practice management topics including marketing, teamwork, treatment coordination, customer service, management systems and human resource management.
She was a marketing speaker at the 2011, 2012 and 2014 American Association of Orthodontists (AAO) Annual Sessions. Formerly a faculty member at UCSF and University of the Pacific Dental Schools. She is also a member of the Angle Society of Orthodontists.
Dr. Gorczyca is a Diplomate of the American Board of Orthodontics and Angle Society member and is in private practice in Antioch, California. She lives in Northern California.
Ann's new book, Beyond the Morning Huddle - Human Resource Management for a Successful Dental Office shares tips, experiences, strategies and solutions to make your dental practice the best it can be.
Six Areas of Classic Human Resource Management:
RECRUITMENT - With time and attention given to the hiring process, the doctor and team implement a strong management system to select the best candidate and build a strong team.INTEGRATION - By creating an effective feedback system which includes cross-training and team involvement, the dental office is improved with each new hire.MANAGEMENT - Trust, confidence, and job satisfaction are built by education, communication and active participation. Never underestimate the effectiveness of acknowledgement and appreciation as well as setting clear individual standards and goals.FEEDBACK - Immediate feedback builds trust, understanding, commitment, accountability, results, and excellence. Communication is the key to success.DISTRIBUTION OF RESOURCES - Making smart HRM decisions will keep HR costs under control.EMPLOYMENT LAW - Be aware of changing state and federal employment law and how it applies to your dental office.