What if your biggest growth opportunity isn't more leads—but keeping the customers you already have?

On this episode of The Pauline Chilton Show, I sit down with Alex Booth, founder of Huckleberry Consulting and GetCSM, to talk about building high-impact customer success systems that drive retention, recurring revenue, and referrals.

With nearly a decade of experience at Amazon and Microsoft, Alex shares how he went from corporate life to global entrepreneurship—now leading two businesses while splitting his time between Mexico and the Philippines.

We dive into:

• What a Customer Success Manager really does (and why it’s not customer support)
• How companies lose momentum after the sale—and what it’s costing them
• The data and tools that matter most when measuring client success
• Why customer experience is a growth engine, not an expense
• A powerful client story about freedom, trust, and stepping out of survival mode

Whether you're in SaaS, service-based business, or scaling a team—this conversation is packed with tactical insights and inspiring real talk.

Connect with Alex Booth

Huckleberry Consulting: https://consulthuckleberry.com
GetCSM: https://getcsm.com
LinkedIn: https://www.linkedin.com/in/alexander-booth-huckleberry/

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If this episode sparked something in you, please:

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This show exists to inspire, educate, and empower entrepreneurs, creatives, and change-makers just like you.

Thanks for listening—and we’ll see you in the next episode of The Pauline Chilton Show!

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Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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What if the next big breakthrough in your life or business has nothing to do with strategies—and everything to do with how you're showing up?

In this powerful episode of The Pauline Chilton Show, transformation expert Greg Schweitzer, Founder of the Catalyst Transformation Institute, shares how to move beyond burnout, ditch self-doubt, and unlock the version of yourself that's truly ready for success.

With 17+ years of experience in NLP, Hypnosis, TIME Techniques™, and high-performance coaching, Greg reveals:

• Why most people struggle to change even when they know what to do
• How to shift limiting patterns that keep you stuck
• A client story that went from overwhelmed to thriving
• The missing link between who you are and what you actually do

If you're a solopreneur, creative, coach, or driven professional ready to level up your results without sacrificing your well-being, this episode will light the way.

Connect with Greg Schweitzer:
Website: https://linktr.ee/catalysttransformation

Facebook: https://www.facebook.com/GregSchweitzerOfficial

Instagram: https://www.instagram.com/catalysttransformation/

LinkedIn: https://www.linkedin.com/in/greg-schweitzer-4aa4b45/

Support the show

Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!

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Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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What if the key to financial freedom in real estate wasn’t buying or selling homes—but preserving them?

In this eye-opening episode of The Pauline Chilton Show, we sit down with Lori Robertson, a 24-year real estate industry veteran who discovered a hidden niche most professionals overlook: property preservation.

From managing multimillion-dollar properties to launching her own business, Lori shares how she found her true calling in this lucrative, under-the-radar sector—and how she's now helping other women do the same. Whether you're a single mom, 9-5 escapee, or real estate professional looking to build wealth and legacy, Lori’s story is packed with insights, real talk, and actionable advice.

Stay tuned to hear:

• What property preservation really is and why no one talks about it
• How Lori got her first contract in just two weeks
• Common mistakes to avoid when starting
• Tips for hiring contractors and using social media to grow
• Why this male-dominated field is actually perfect for women
• How to get started with Lori’s eBook and Masterclass (Links below)

ebook Property Preservation Guide For Beginners - The Path To A Six-Figure Business: www.workwithlorirobertson.com/ebook

Robertson Property Preservation Masterclass Beginners Course:  www.workwithlorirobertson.com/pcpodcast

If you're ready to create new income streams in real estate—without becoming a licensed agent—this is the conversation you don’t want to miss.

Please like, comment, and subscribe to support the show!

Support the show

Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!

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Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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What if the key to doubling your income isn’t working harder… but working smarter—by rewiring your subconscious mind?

In this episode of The Pauline Chilton Show, we’re joined by Tiani Perkins, aka The Wild Hypno Lady — a licensed hypnotherapist and women’s confidence expert who helps 6-figure businesswomen break past income ceilings using powerful subconscious tools.

Tiani shares: 

• Why mindset blocks—not strategy—keep entrepreneurs stuck at $10K months
• How to clear hidden beliefs around money, success, and worthiness
• Simple, everyday mindset shifts to attract abundance
• Her own incredible story of rising from rock bottom to guiding hundreds to success
• How hypnotherapy really works—and how you can use it to grow

If you’re ready to manifest abundance, attract high-paying clients, and scale your business without burning out, this episode is for you!

RESOURCES & LINKS: 

Connect with Tiani: https://www.wildhypnolady.com
Download Tiani’s Free 6-Figure Roadblock Decoder

Subscribe for more empowering content on real estate, entrepreneurship & mindset.

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Support the show

Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!

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Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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Tired of hearing “no” from traditional lenders? Whether you're just starting out or looking to grow your portfolio, this episode is packed with game-changing creative financing strategies you probably didn’t even know were possible.

In this episode of The Pauline Chilton Show, real estate investor and creative lender Sharon Conour shares how she's funded deals for nearly 25 years — without relying on banks, credit scores, or the “20% down” rule.

You’ll learn:
 How to use your retirement account to fund real estate
 What private lending really looks like
 How seller financing can help you build wealth
 Why second-position loans aren’t always off-limits
 Creative ways to partner with other investors

If you’ve ever said, “I want to invest, but I don’t have the cash or credit” — this episode is for you.

Connect with Sharon Conour

Instagram: @sharonconour
Email: [email protected]

Leave a review if you learned something new
Drop a comment with your biggest takeaway
Subscribe for more real estate strategies that actually work

#CreativeFinancing #RealEstateInvesting #NoBankLoans #RetirementInvesting #SellerFinancing #RealEstatePodcast #SharonConour #PaulineChiltonShow

Support the show

Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!

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Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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Ready to turn smiles into six-figure success?
 

In this episode of The Pauline Chilton Show, we're diving into the world of luxury cosmetic teeth whitening and the innovative academy helping people build real businesses from it.

Joining us is Sophie Ward, Client Coordinator at Harley Street Smiles, the award-winning training program founded by Leigh Sinclair. While Leigh couldn’t join us today, Sophie walks us through how this woman-led brand grew from a single salon to a globally recognized training academy — and how it’s empowering both dental and non-dental professionals to start and scale their own businesses.

Learn how their game-changing low-peroxide formula is making teeth whitening accessible, legal, and profitable.

In this episode, we cover:

How Harley Street Smiles evolved into a global brand
What sets their training academy apart
How YOU can start a teeth whitening business (even if you’re not a dentist)
The legal side of whitening and how they keep students compliant
Global expansion goals and retreats in Dubai
How to join the Harley Street Smiles community

Connect with Harley Street Smiles
Website: https://www.harleystreetsmiles.co.uk
Instagram: https://www.instagram.com/harleystreetsmiles/

Like this episode?
Subscribe and share it with someone who’s ready to turn confidence into a career.

Follow The Pauline Chilton Show for more interviews that inspire and empower.

#HarleyStreetSmiles #TeethWhiteningBusiness #SophieWard #FemaleEntrepreneurs #CosmeticBusiness #DentalAesthetics #BeautyBusiness #PaulineChiltonShow

Support the show

Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!

https://www.instagram.com/thepaulineshow/

Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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Is your home holding you back?

In this eye-opening episode of The Pauline Chilton Show, we're joined by internationally recognized Interiors Therapy expert and Feng Shui consultant Suzanne Roynon, who reveals how your home’s energy could be blocking your success, relationships, and financial abundance — and how to fix it.

Suzanne shares powerful stories from her work with clients around the world, explains how Feng Shui and Interiors Therapy go far beyond simple decluttering, and offers practical tips you can implement right now to shift the energy in your home and unlock your next level of peace, prosperity, and purpose.

If you've ever felt stuck, frustrated, or out of alignment, this episode is your sign to take a look at your space — because where you live may be shaping how you live.

In this episode, we cover:

What Feng Shui really is — and why it matters
How clutter and outdated energy impact success
Simple shifts to invite money, love, and clarity
Stories of real-life transformations through Interiors Therapy
Why top professionals and celebrities turn to Feng Shui

Grab Suzanne’s book: 

Welcome Home: How Stuff Makes or Breaks Your Relationship

Connect with Suzanne: 

https://interiorstherapy.com/
https://www.facebook.com/interiorstherapy/
https://www.instagram.com/interiors_therapy/?hl=en

Please remember to:

Leave a review if this episode inspired you
Subscribe for more real estate, mindset & lifestyle tips

#FengShui #InteriorsTherapy #SuzanneRoynon #ThePaulineChiltonShow #EnergyHealing #HomeMakeover #DeclutterYourLife #RealEstateEnergy

Support the show

Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!

https://www.instagram.com/thepaulineshow/

Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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What if the breakthrough you’ve been waiting for isn’t something you have to chase… but something already inside of you—just waiting to be unlocked through alignment?

Today’s guest is on a mission to help 1,000 people become millionaire real estate investors, 1,000 share their stories of transformation, and 1,000 rise to global visibility through stages and platforms. She’s not just building wealth—she’s building legacy, purpose, and power.

If you’ve ever felt called to something greater but didn’t know how to move forward, this episode is your invitation to realign and rise.

Lima Maclean is an accomplished entrepreneur, real estate investor, business coach, and speaker whose mission is to empower others to create wealth and legacy. After transitioning from a schoolteacher to a full-time real estate investor to support her son’s medical needs, Lima built an investment firm and brokerage that now generates six-figure monthly cash flow — and she didn’t stop there.

After weathering the 2008 crash and rebuilding her business, Lima now teaches people across the globe how to acquire real estate without money or credit, helping thousands achieve financial freedom and stability. She also founded the Elite Speaker Society, a platform that connects speakers with event organizers and paid opportunities to amplify their voice and reach.

If you’re ready to learn how to turn adversity into abundance and hear real strategies for building a business — and a life — on your terms, you’re going to love this conversation with Lima Maclean.

Support the show

Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!

https://www.instagram.com/thepaulineshow/

Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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Have you ever looked at your success — the business, the career, the checkboxes you’ve checked — and thought, “Why do I still feel stuck?” What if your next level isn’t about pushing harder… but reconnecting with your story?

Today’s guest went from feeling like she didn’t belong anywhere… to becoming a sought-after business strategist, speaker, and real estate powerhouse known as The Connection Queen and The Disruptor. If you’ve been waiting for permission to rewrite the rules of success — this episode is for you.

Today, I’m excited to welcome Lorna Sherland — a disruptor in the best sense of the word. With over 23 years of experience connecting buyers and sellers in real estate and the past 6 years spent helping speakers, coaches, and service providers reignite their income and impact, Lorna isn’t just helping people grow their businesses — she’s helping them reclaim their power.

From a childhood marked by feelings of abandonment to a future fueled by purpose and clarity, Lorna's mission is to awaken the success that’s already within you. She blends mindset, communication, and deep vision work to help people break through invisible ceilings and unlock what's next.

Lorna Sherland's Website:

https://lornasherland.com/

Facebook:

https://www.facebook.com/LornaSherlandOfficial

Instagram:

https://www.instagram.com/coachlornasherland/

Support the show

Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!

https://www.instagram.com/thepaulineshow/

Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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Have you ever poured your heart into a social media post, a new logo, or even paid for ads… only to hear crickets? You’re not alone. Marketing today feels louder than ever — but louder doesn’t mean clearer. And if you’re trying to build a brand, attract clients, or grow your business, figuring out what actually works can feel like decoding a secret language.

Today’s episode is going to change that.

Today, we’re talking marketing—but not just any marketing. We’re cutting through the noise and getting into what actually works to build a brand, attract high-value clients, and scale your business the right way. 

And to help us do that, I’m thrilled to introduce Rhiannon Franz—a true marketing powerhouse. With 20+ years of experience at top NYC & LA ad agencies, Rhiannon has worked with some of the biggest brands out there. 

Now, as the founder of RhiVive Marketing™, she’s helping personal brands, founders, and service providers turn their expertise into marketing machines that drive real results—without the wasted time, guesswork, or fluff. 

If you’ve ever felt overwhelmed by marketing, unsure where to start, or frustrated by strategies that don’t convert, this episode is for you. Rhiannon is about to break down exactly how to get more visibility, more conversions, and more scalable growth—so get ready to take notes. 

Download your FREE Cash-Out Blueprint: 

https://www.rhivivemarketing.com/cash-out 

Rhiannon Franz's Instagram: 

https://www.instagram.com/rhiannonrhivivesyourbiz/

Support the show

Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!

https://www.instagram.com/thepaulineshow/

Curious how we create The Pauline Chilton Show? We use Adobe Creative Cloud and Descript to make every episode sound smooth and professional. If you're a content creator or just want to level up your workflow, check out our links below. By using them, you’ll be supporting the show — and helping us keep the great content coming. Thank you!

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