The PayPod

Evolving technology and payments innovation continues to transform the way Canadian consumers and businesses make payments. In this episode, host Cyrielle Chiron, is joined by Kate Frankish, Director of Strategy at Pay.UK to discuss the trends and topics influencing the payments landscape on a global scale in 2021.

About The PayPod
The PayPod is Payments Canada’s multi-episode podcast that explores the trends and topics influencing payments in Canada and around the world.

In each episode, leading experts and respected thought leaders discuss the changing payment landscape, the needs of Canadians and the future of modern payments.

Connect with Payments Canada

• Visit our website: Explore payment research, news system updates and insights at payments.ca.
• Join the conversation: Follow Payments Canada and The SUMMIT, Canada’s annual premier payment event on LinkedIn. 
• Subscribe: Never miss an episode by subscribing to The PayPod on your Apple Podcasts and Spotify.

Retailer businesses from hardware stores, to clothing stores to restaurants, could not have anticipated lockdowns, nor the restrictions implemented in phase I and II of re-opening due to COVID-19. While there have been many struggles, some retailers managed to quickly pivot by leaning on e-commerce to help them sustain revenues and jobs. While the virus caused chaos in many industries, it is also driving new technological adoptions and creating new opportunities for growth. Will this mean more support for new methods of payments and changes to Canada’s payments systems? Cyrielle Chiron is joined by XTM Inc. CEO Marilyn Schaffer and Wendy MacKinnon, CEO & Founder of Digital Retail Apps, to discuss how retailers and paytech players are adapting to meet the shift in purchasing habits.

About The PayPod
The PayPod is Payments Canada’s multi-episode podcast that explores the trends and topics influencing payments in Canada and around the world.

In each episode, leading experts and respected thought leaders discuss the changing payment landscape, the needs of Canadians and the future of modern payments.

Connect with Payments Canada

• Visit our website: Explore payment research, news system updates and insights at payments.ca.
• Join the conversation: Follow Payments Canada and The SUMMIT, Canada’s annual premier payment event on LinkedIn. 
• Subscribe: Never miss an episode by subscribing to The PayPod on your Apple Podcasts and Spotify.

Several central banks around the world, including the Bank of Canada, are exploring central bank digital currency (CBDC). There are many benefits that a CBDC could bring to an economy, however, there are complexities and uncertainties as well. What considerations are being made by central banks AND governments prior to the creation of a digital currency? What are the complexities and risks with introducing a CBDC? The Paypod host Cyrielle Chiron is joined by Rod Garratt, Pellish Chair in Economics, University of California Santa Barbara, and Francisco Rivadeneyra, Director, CBDC & FinTech Policy, Funds Management and Banking, Bank of Canada, to discuss the current thinking around CBDCs.

About The PayPod
The PayPod is Payments Canada’s multi-episode podcast that explores the trends and topics influencing payments in Canada and around the world.

In each episode, leading experts and respected thought leaders discuss the changing payment landscape, the needs of Canadians and the future of modern payments.

Connect with Payments Canada

• Visit our website: Explore payment research, news system updates and insights at payments.ca.
• Join the conversation: Follow Payments Canada and The SUMMIT, Canada’s annual premier payment event on LinkedIn. 
• Subscribe: Never miss an episode by subscribing to The PayPod on your Apple Podcasts and Spotify.

The PayPod host Cyrielle Chiron is joined by Anne Butler, Chief Legal Officer and Vice President of Policy and Research at Payments Canada and Jason Young, Head of Legal and Company Secretary at PayPay Canada to discuss why Canada needs to expand membership to payments systems and how ongoing efforts to update existing payments legislation for new entrants and Paytechs is more important than ever to stay competitive. The group dives into the status of the Retail Payment Oversight Framework (RPOF) and other ongoing work to advance payments modernization efforts.

About The PayPod
The PayPod is Payments Canada’s multi-episode podcast that explores the trends and topics influencing payments in Canada and around the world.

In each episode, leading experts and respected thought leaders discuss the changing payment landscape, the needs of Canadians and the future of modern payments.

Connect with Payments Canada

• Visit our website: Explore payment research, news system updates and insights at payments.ca.
• Join the conversation: Follow Payments Canada and The SUMMIT, Canada’s annual premier payment event on LinkedIn. 
• Subscribe: Never miss an episode by subscribing to The PayPod on your Apple Podcasts and Spotify.

Assessing how an organization needs to respond to and prepare for an extraordinary situation takes strong business continuity planning. So how is the payments industry responding to COVID-19 and how does it continue to affect companies relied on by millions of Canadians? Peter Dodic, Chief Risk Officer at Payments Canada, and Sonia Baxendale, President and CEO of the Global Risk Institute in Financial Services, join Paypod host Cyrielle Chiron to discuss the how to prepare for the shifts in prioritization in the workplace as a response to a widespread global event.

About The PayPod
The PayPod is Payments Canada’s multi-episode podcast that explores the trends and topics influencing payments in Canada and around the world.

In each episode, leading experts and respected thought leaders discuss the changing payment landscape, the needs of Canadians and the future of modern payments.

Connect with Payments Canada

• Visit our website: Explore payment research, news system updates and insights at payments.ca.
• Join the conversation: Follow Payments Canada and The SUMMIT, Canada’s annual premier payment event on LinkedIn. 
• Subscribe: Never miss an episode by subscribing to The PayPod on your Apple Podcasts and Spotify.

As digital payments continue to grow among preferred ways to pay, the need for identification and authentication to ensure safe and secure payments is fundamental. Cyrielle is joined by Joni Brennan, President of the Digital ID & Authentication Council of Canada (DIACC) and Ian Glazer, VP, Identity Product Management, Salesforce and Founder and President of IDPro, to discuss the improvements to digital identification in recent years as well as what additional action needs to be taken to push Canada to the next level, while keeping information secure.

About The PayPod
The PayPod is Payments Canada’s multi-episode podcast that explores the trends and topics influencing payments in Canada and around the world.

In each episode, leading experts and respected thought leaders discuss the changing payment landscape, the needs of Canadians and the future of modern payments.

Connect with Payments Canada

• Visit our website: Explore payment research, news system updates and insights at payments.ca.
• Join the conversation: Follow Payments Canada and The SUMMIT, Canada’s annual premier payment event on LinkedIn. 
• Subscribe: Never miss an episode by subscribing to The PayPod on your Apple Podcasts and Spotify.

The expectation of speed in the payments industry has seen a significant demand in recent months. Consumers want their money in and out of their accounts the moment they press ‘send.’ Similarly, merchants need to be paid faster, complete payroll and business-related payments and purchases. To boot, every actor in the process wants to reduce the risk of fraud in their payment platforms. The PayPod host Cyrielle Chiron is joined by Brad Pragnell, Principal, 34 South 45 North and "Paymentologist" Lance Homer to analyze how the payments ecosystem in Canada has adapted to increased demand for real-time rail and the role infrastructure innovation will play in taking Canada to the next stage in payment evolution.

About The PayPod
The PayPod is Payments Canada’s multi-episode podcast that explores the trends and topics influencing payments in Canada and around the world.

In each episode, leading experts and respected thought leaders discuss the changing payment landscape, the needs of Canadians and the future of modern payments.

Connect with Payments Canada

• Visit our website: Explore payment research, news system updates and insights at payments.ca.
• Join the conversation: Follow Payments Canada and The SUMMIT, Canada’s annual premier payment event on LinkedIn. 
• Subscribe: Never miss an episode by subscribing to The PayPod on your Apple Podcasts and Spotify.

The COVID-19 digital environment is demonstrating the extreme importance of protecting payments and securing transactions. From individual to business, Canadians have had to shift their habits from in-person to digital, relying on online shopping, using new video platforms, like Zoom for meetings, and even receiving private advice, from health to finance, digitally. With this, we are seeing a rise in cybercrime as fraudsters are quick to take advantage of this shift -- everything from fake websites to phishing attacks to selling government cheques on the dark web. How do Canadian businesses and individuals stay protected as their whole life moves online? Host Cyrielle Chiron is joined by Alex Frappier, Director of Strategic Partnerships and Training at the CanCyber Foundation and Martin Kyle, Payments Canada’s CISO, to explore current cyberspace issues and the importance of protecting against fraudsters.

Canadians have consistently demanded more digital and modern payments options -- what changed in the last few months in the face of a global pandemic? A lot. Cyrielle Chiron of Payments Canada is joined by Tracey Black, newly appointed CEO of Payments Canada and David Chance of Fiserv and Chair of Payments Canada’s Stakeholder Advisory Council, to discuss the impact COVID-19 is having on payment trends -- where has cash gone? what are consumers doing and why do merchants need to follow the trends…and pronto.

About The PayPod
The PayPod is Payments Canada’s multi-episode podcast that explores the trends and topics influencing payments in Canada and around the world.

In each episode, leading experts and respected thought leaders discuss the changing payment landscape, the needs of Canadians and the future of modern payments.

Connect with Payments Canada

• Visit our website: Explore payment research, news system updates and insights at payments.ca.
• Join the conversation: Follow Payments Canada and The SUMMIT, Canada’s annual premier payment event on LinkedIn. 
• Subscribe: Never miss an episode by subscribing to The PayPod on your Apple Podcasts and Spotify.

In episodes 9 - 16, The PayPod looks to pick up right where we left off with new topics, new questions, and new voices to debate the answers and discuss the challenges of today. Guiding our journey are the needs of Canadians, including consumers, financial institutions, businesses, start-ups, and governments. Hear Cyrielle Chiron, Head, Research and Strategic Foresight at Payments Canada and host of The PayPod, interview leading experts and respected thought leaders about the changing payments landscape, the needs of Canadians, and how payments Modernization will deliver on them.

About The PayPod
The PayPod is Payments Canada’s multi-episode podcast that explores the trends and topics influencing payments in Canada and around the world.

In each episode, leading experts and respected thought leaders discuss the changing payment landscape, the needs of Canadians and the future of modern payments.

Connect with Payments Canada

• Visit our website: Explore payment research, news system updates and insights at payments.ca.
• Join the conversation: Follow Payments Canada and The SUMMIT, Canada’s annual premier payment event on LinkedIn. 
• Subscribe: Never miss an episode by subscribing to The PayPod on your Apple Podcasts and Spotify.