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In this episode, we're joined by Public Rec's Founder and CEO, Zach Goldstein, to discuss how they've grown as a brand, their preparation for Black Friday, and what to do when things don't go as planned.
In this episode, we're joined by athenahealth's Executive Director of Diversity and Inclusion, Allyson Livingstone, to discuss their Moments That Matter Initiative, the ways in which we can continue to adapt to new kinds of work environments, and how to show employees they are being heard and valued.
From the publisher's feed
Taking Customer Support to the Top.
Hannah Steiman, President of Peak Support, interviews CX industry leaders to discuss how to achieve success in an ever-changing market.