Nic Roome - Ground Control manager at Airbnb
Welcome to episode two of The People Innovation Podcast, where Mok O'Keeffe will be chatting with Nic Roome
Be a host - someone who cares for others and makes them feel like they belong
Championing the mission - a world where anyone can belong anywhere
Embrace the adventure - the adventure of curiosity, be curious and ask for help, how can you demonstrate an ability to grow and learn from your mistakes.
Being a serial entrepreneur - applying bold thinking to any situation - imagine ideal outcome and being resourceful to make it happen - “Cereal Entrepreneurs”
Building close connections with hosts, bring them into buildings and hear their point of view
Engaging and hear their stories
Share tips and practices - the people on the ground bringing it all together
Employer experience starts from the moment they first engage from end to end
Titles - how not many people put the level of where they work in email signatures
Employer experience is to partner with teams such as facilities food, learning and development to bring the team together over different things
The importance of the physical space - Global offices ensure the culture is a manifestation of the product, people’s homes or spaces they are sharing
Internal Comms - each team reaches out and asks what’s been going on in your area, what was that milestone, political issues.
Pooling of ideas to make newsletter makes it rounded and creative
Essential to know your audience..
Foster an environment where people can bring something to you
Importance of using your get and asking what can you sense
Push for the sprint and support the marathon Listen to the full episode and email any questions to [email protected]