Some of the best practices I have worked with have amazing practice managers. Maria is one such PM. In this episode we talk about how she was able to work her way up from receptionist to practice manager. Then to being the catalyst for her practice to have one of their busiest months on record during one of the most uncertain of economic times.  They say to surround yourself with smart people. Maria is one of those people that I want to surround myself with. 

I'm so excited to have Debbie Boone on this weeks episode. Debbie is a true exemplification of southern hospitality. In this episode we dig into Debbie's background running a family restaurant that was at the center of the community. The lessons that she learned and how she later was able to transfer her customer centric focus to veterinary medicine. As well as all the trial and tribulations that  she has learned along the way. If you would like to learn more about Debbie you can find her at 2 Manage Vets Consulting https://dboone2managevets.com/