Which is most important to have in an employee - technical expertise or interpersonal abilities?

The debate between "soft" skills and "hard" skills has long presented a struggle to employers and leadership teams as they develop their hiring and training practices. With limited time to train and develop, is one truly more important than the other?

Listen in to hear Matt and Mike discuss the mistakes they've made with employee development, as well as share some ideas about how you can find a balance in your training practices.