The Performance Playbook Podcast

This week on The Performance Playbook Podcast: if you had to score your performance process out of 100, what would you give it? Only 28% of UK employees get systematic performance management: objectives set, progress monitored, feedback given and accountability when objectives are missed (CIPD, Mark Beatson, October 2023). Among people with that full loop, 89% agreed they achieve the objectives of their job, against 76% with no performance management.

In this episode Jenny and Ron go through the four areas where performance processes usually break: standards, goal alignment, evaluation bias and admin burden. Each one gets a practical example from a company of 50 to 500 people and a published customer story (Cleo, Plum, Ebury, Sertis). Then they cover what good looks like for goals, check-ins, reviews and calibration, and finish with six takeaways you can act on before your next cycle.

Take the free Performance Health Check (8 questions, about 2 minutes, score out of 100): https://peopleperformanceplaybook.com/tools/performance-health-check/

Want a second pair of eyes on your result? Book a 15-minute discovery call with Ash: https://calendar.google.com/calendar/appointments/schedules/AcZssZ1NRkICQ3HBQgaP5rkH6XPKQsGBt48vrxVP-iAfmAcjLwHSpcxtL1NsUP1mCN34O7y_aa_dnPvH

Free People Performance Playbook (scorecards, talent bar, review cycles, calibration): https://peopleperformanceplaybook.com/

The health check is not an ROI calculator and gives no savings figure. It is a checklist score from your own answers, not a benchmark. It runs in your browser, asks for no names or contact details, and stores nothing.

Source: CIPD, "Impact of performance management on employees", Mark Beatson, 20 October 2023: https://www.cipd.org/uk/views-and-insights/thought-leadership/cipd-voice/impact-performance-management-employees/ (self-reported survey associations, not proof of cause and effect).

Disclosure: Jenny and Ron are AI characters created for Ash Taherian's People Performance Playbook. Ash works at Revolut People, which sells performance management software, so treat product mentions as coming from an interested party. The example companies in this episode are illustrative scenarios.

Chapters
0:00 Welcome to The Performance Playbook Podcast
0:31 What would your process score out of 100?
1:52 The CIPD numbers: 28%, 89% vs 76%
3:32 What the health check is (and isn't)
4:38 Area 1: Standards
6:19 Area 2: Alignment
8:03 Area 3: Evaluation bias
9:34 Area 4: Admin burden
11:02 What a low score means
11:42 What good looks like
13:09 Listener takeaways
14:00 Take the health check + discovery call