How do you go from building a solo therapy practice to leading a growing team without letting the business side take over the work you actually care about?
Katarzyna Dlugosz joins Bryan and Vicky on "The Philippine Business Playbook" to share how she built her New York psychotherapy practice from the ground up, growing from a solo therapist into a team of 20 employees and five contractors.
She gets candid about burnout, motherhood, learning how to become a business owner, and the growing pains that eventually led her to look for offshore support in the Philippines.
They also talk about what made her comfortable taking that step in a field where confidentiality and compliance are critical, why she chose Tahche, and what getting the right support could mean for the next stage of her practice.
And underneath it all is a story about people. From finding her own home and community after moving from Poland to New York, to building a practice where others can find that same sense of belonging and opportunity.
#Tahche #ThePhilippineBusinessPlaybook #Offshoring #Healthcare #MentalHealth #Entrepreneurship #KatarzynaDlugosz #Philippines
TIMESTAMPS:
00:00 - Introduction
01:57 - Moving From Poland to New York
03:37 - Starting a Mental Health Career in the U.S.
05:33 - What Working Across Cultures Taught Her
08:47 - Building a Psychotherapy Practice
12:21 - How Necessity Created a Group Practice
16:14 - Building a Hybrid Mental Health Practice
18:20 - What Makes Her Practice Different
23:20 - Why She Decided to Offshore
24:39 - Offshore Tasks and Delegation
26:18 - Helping Therapists Build Their Careers
29:51 - Why She Chose Tahche: Confidentiality and Compliance in Offshoring
32:34 - Her Experience With Tahche’s Hiring Process
35:45 - The Value of Pre-Screened Candidates
37:27 - What Comes Next for the Practice
41:27 - Creating Opportunities Across Borders
45:40 - Closing