The Philippine Business Playbook

How do you go from building a solo therapy practice to leading a growing team without letting the business side take over the work you actually care about?

Katarzyna Dlugosz joins Bryan and Vicky on "The Philippine Business Playbook" to share how she built her New York psychotherapy practice from the ground up, growing from a solo therapist into a team of 20 employees and five contractors.

She gets candid about burnout, motherhood, learning how to become a business owner, and the growing pains that eventually led her to look for offshore support in the Philippines.

They also talk about what made her comfortable taking that step in a field where confidentiality and compliance are critical, why she chose Tahche, and what getting the right support could mean for the next stage of her practice.

And underneath it all is a story about people. From finding her own home and community after moving from Poland to New York, to building a practice where others can find that same sense of belonging and opportunity.

#Tahche #ThePhilippineBusinessPlaybook #Offshoring #Healthcare #MentalHealth #Entrepreneurship #KatarzynaDlugosz #Philippines

TIMESTAMPS:

00:00 - Introduction

01:57 - Moving From Poland to New York

03:37 - Starting a Mental Health Career in the U.S.

05:33 - What Working Across Cultures Taught Her

08:47 - Building a Psychotherapy Practice

12:21 - How Necessity Created a Group Practice

16:14 - Building a Hybrid Mental Health Practice

18:20 - What Makes Her Practice Different

23:20 - Why She Decided to Offshore

24:39 - Offshore Tasks and Delegation

26:18 - Helping Therapists Build Their Careers

29:51 - Why She Chose Tahche: Confidentiality and Compliance in Offshoring

32:34 - Her Experience With Tahche’s Hiring Process

35:45 - The Value of Pre-Screened Candidates

37:27 - What Comes Next for the Practice

41:27 - Creating Opportunities Across Borders

45:40 - Closing

From the Montecima Clubhouse at Monterrazas de Cebu, Bryan takes in a 360-degree view of Cebu City and shares what makes this place truly special.

Pointing out familiar landmarks below, he talks about what drew him to Cebu, why it feels like home, and why he chose to build not just a second home here, but a business as well. It’s a perspective on place, people, and potential, and why Cebu continues to stand out as a city worth believing in.

TIMESTAMPS: 

0:00 - 1:10 - Introduction

1:11 - 3:15 - Cebu Landmarks: Featuring Cebu’s Finest

3:16 - 3:56 - A City Buzzing with Potential

3:57 - 4:39 - Closing Statement + Credits

The right offshore hire doesn’t just fill a role. It elevates an organization.

In this episode of “The Philippine Business Playbook,” CEO Scott Mesh of Los Niños Services shares how Tahche delivered the perfect first hire, why the Philippines became a cultural match for his team, and why he wishes he had started offshoring much sooner.

From performance-driven structures to the Three Cs of great leadership, this conversation is packed with lessons for business owners and executives thinking about building their first offshore team.

Read more here: https://tahche.ph/podcast/offshoring-success-scott-mesh-los-ninos-services/

TIMESTAMPS: 

0:00 - 1:54 - Introduction

1:55 -  3:43 - Getting to Know Scott Mesh and Los Niños Services

3:44 - 5:23 - Discovering Outsourcing

5:24 - 6:35 - The Advantage of the Tahche Cost-Plus Model

6:36 - 11:36 - Right Fit from the First Hire 

11:37 - 14:39 - The Importance of Close Involvement When Hiring

14:40 - 16:56 - Making the Most of It with Poetry 

16:57 - 22:16 - Connecting, Communicating, and Coordinating as Keys to Success

22:17 - 25:33 - Tips for Offshoring First-Timers

25:34 - 28:35 - Taking on Coaching

28:36 - 30:30 - What’s Next for Los Niños Services

30:31 - 32:12 - Closing Remarks + Credits

Marc Schwartzberg, CEO of Office Furniture Heaven, joins Bryan in this latest episode of “The Philippine Business Playbook” to unpack how a New York-built brand scaled its design capacity with a trusted manager and a reliable global team. 

Marc shares his start, the playbook behind fast, clean installs, and how the same talents that make great designers in the U.S. also make great designers in the Philippines. 

Practical talk on standards, culture, and the systems that make offshoring a successful model for American businesses.

Read more here: https://tahche.ph/podcast/office-design-offshoring/

TIMESTAMPS: 

0:00 - 3:12 - Introduction

3:13 - 4:32 -  A Brief History of Office Furniture Heaven 

4:33 - 5:41 - “The World is Flat”

5:42 - 13:22 - OFH’s Offshoring Journey: A Good Manager is Key to Success

13:23 - 15:23 - Maximizing ROI with an Offshore Department

15:24 - 16:47 - Providing Real Opportunities for Filipino Professionals

16:48 - 20:53 - Offshore Employees Stepping Up with Excellence

20:54 - 25:28 - Benefits of Offshoring with the Right Partner

25:29 - 28:45 - Talent Knows No Borders

28:46 - 29:30 - OFH x Tahche

29:31 - 37:14 - What the Future Holds for OFH

37:15 - 38:28 - Closing Remarks + Credits

In this episode of “The Philippine Business Playbook,” Bryan, Vicky, and Therese visit Ato-ah, now a Michelin Selected restaurant under the Michelin Guide Philippines 2025.

They went beyond the usual Filipino staples like lumpiang shanghai, pancit, and adobo, and discovered the rich flavors of authentic Cebuano cuisine. From humba to kilawin, each signature dish brought a burst of flavor and a unique gastronomic experience they won’t be forgetting any time soon. 

This is a true world-class dining experience, and one we highly recommend to anyone visiting the Philippines.

TIMESTAMPS: 

0:00 - 2:12 - Introduction

2:13 - 5:37 - Discovering the best of Cebuano cuisine

5:38 - 9:34 - Culinary insights

9:35 - 10:16 - An invitation to Cebu’s finest

10:17 - 10:52 - Closing remarks + credits

#Tahche #hirewithTahche #ThePhilippineBusinessPlaybook #Atoah #MichelinSelected #FilipinoFood #FilipinoCulture #CebuRestaurant #FoodVlog #Offshoring

The Tahche Cheetahs Basketball Club is back in action for 2025, gearing up for another run at the BPO Clash championship. 

The grind never stopped, and this year, the goal is even bigger.

In this special episode, Bryan stops by practice to catch up with Coach Aries and the team, taking you behind the scenes for an inside look at the work, discipline, and camaraderie driving the Cheetahs both on and off the court.

TIMESTAMPS: 

0:00 - 2:55 - Introduction

2:56 - 3:03 - It’s game time!

3:04 - 8:25 - Interview with Tahche Cheetahs players Timm and Benn

8:26 - 18:08 - Interview with Coach Aries

18:09 - 18:30 - Closing remarks + credits

#Tahche #hirewithTahche #ThePhilippineBusinessPlaybook #Offshoring #BPO #BPOClash #EmployeeEngagement #WorkLifeBalance #BasketballClub #TahcheCheetahs

The Philippine BPO industry isn’t slowing down. It’s evolving.

In this episode of “The Philippine Business Playbook,” Bryan and Vicky break down how the country’s outsourcing sector continues to thrive amid global protectionism and the rise of AI. They also tackle the U.S. millionaire boom and what it reveals about how businesses are scaling today.

If you want to understand where global growth is heading and how the Philippines fits into that story, this is the episode to watch.

📖 Read more about it here:

https://tahche.ph/podcast/philippine-bpo-growth-and-us-millionaire-surge/

TIMESTAMPS: 

0:00 - 0:37 - Introduction

0:38 - 4:25 - The Philippines’ BPO sector remains strong despite global protectionism

4:26 - 7:20 - U.S. experiences a millionaire surge in 2024

7:21 - 7:44 - Closing remarks + credits

#Tahche #ThePhilippineBusinessPlaybook #Offshoring #Outsourcing #BPO #PhilippineBPO #AmericanMillionaires #AIBoom #BusinessTrend #trending

Our Summer 2025 interns have officially taken over! And yes, they brought real intern chaos with them. 🤪 

From funny moments in the office to real lessons on work, culture, and life, these guys kept us entertained and inspired.

At Tahche, internships aren’t just about the job. They’re about learning skills you’ll use for life, making new friends, and having a whole lot of fun along the way.

 🎥 Watch the full episode if you’re ready to laugh and learn with us: https://www.youtube.com/watch?v=G40RWpC4gcM

TIMESTAMPS: 

0:00 - 0:57 - Introduction

0:58 - 4:18 - Keeping in shape in the Philippines

4:19 - 12:50 - Fun times at the Tahche HQ

12:51 - 15:15 - Visiting Tahche’s Metro Manila office

15:16 - 19:58 - Travel & food in the Philippines

19:59 - 28:22 - Internship takeaways

28:23 - 32:38 - 🔥Lit weekends🔥

32:39 - 33:02 - Closing statement + credits

When tragedy struck Cebu, the community didn’t hesitate. They ran. 🏃‍♂️💛

In this special episode of “The Philippine Business Playbook,” we join the Tahche Runners Club and Bryan as they take part in the “Run for a Cause” which happened last Oct. 4, an event organized by local running groups to gather relief goods and support the survivors of the 6.9 magnitude earthquake that struck the north of Cebu last Sept. 30.

What started as a simple run became something bigger. Strangers turned into teammates, runners became responders, and an entire city moved with one purpose: to lift each other up.

TIMESTAMPS: 

0:00 - 2:01 - Introduction 

2:02 - 10:59 - Interview with the Oct. 4 Run For A Cause organizers

11:00 - 17:35 - Interview with Tahche Runners Club members

17:36 - 17:57 - Closing statement + credits

#Tahche #RunnersClub #RunForACause #Cebu #EarthquakePH #hirewithTahche #ThePhilippineBusinessPlaybook

In this special episode of “The Philippine Business Playbook,” Bryan and Vicky talk about the success of Tahche’s internship program, and how it has been a literal life-changing experience for our interns.

Because at Tahche, you don’t just learn technical skills. You also learn culture, interact with the best people, and learn the soft skills that get you through life inside and outside the office.

TIMESTAMPS: 

0:00 - 1:32 - Introduction

1:33 - 3:31 - Intern feedback and immersion with the Tahche team

3:32 - 7:22 - Tahche’s global internship experience

7:23 - 8:56 - Understanding Tahche’s world-class support

8:57 - 10:08 - Closing remarks + credits

#Tahche #ThePhilippineBusinessPlaybook #Offshoring #Internship #Internship2025 #Mentorship #InternshipProgram #trending