Join us for an illuminating episode of The Pivot Experience Podcast as we sit down with Vance Morris, former Disney World veteran turned business transformation expert. With over a decade of experience creating magical moments at Disney World, Vance now helps service-based businesses double their profits through his revolutionary Systematic MAGIC™ approach.In this episode, we dive deep into:• The journey from Disney World to business consulting• How to transform ordinary customer interactions into extraordinary experiences• The secrets behind the Return on Experience system• Practical ways to implement Disney-level service in any business• Leadership strategies for maintaining an exceptional service cultureWhether you're a business owner looking to elevate your customer experience or a leader aiming to transform your team's service delivery, this episode offers actionable insights and proven strategies from one of the industry's most innovative minds.Don't miss this powerful conversation about turning everyday business moments into magical customer experiences that drive growth and profitability.

LEAD BETTER: Part 2 with LaChelle Cress - Chick-fil-A Operator

Ready for more game-changing leadership insights? In this powerful second installment with accomplished Chick-fil-A Operator LaChelle Cress, we dive deeper into the real-world strategies that transform good leaders into great ones.

Building on our previous conversation, LaChelle shares her battle-tested wisdom on:

• Building and sustaining high-performing teams

• Navigating challenging decisions with confidence

• Creating a culture of excellence in fast-paced environments

• Practical leadership lessons from the frontlines of restaurant operations

Whether you're a seasoned leader or just starting your journey, LaChelle's authentic approach and practical insights will equip you with actionable strategies you can implement today.

Don't miss this opportunity to learn from one of Chick-fil-A's dynamic operators as she breaks down the principles that have guided her success.

Join us as LaChelle shares her remarkable 12-year journey from Chick-fil-A team member to restaurant owner. Discover the raw truths about:• The challenging transition from Leadership Development Program to Operator • Real struggles of inheriting vs. building a team • The delicate balance between heart-led and mind-led leadership • Critical lessons in team development and leadership selectionDon't miss these golden nuggets of wisdom from someone who's walked the path from the ground up. Perfect for aspiring leaders and current operators looking to level up their leadership game.🎧 Listen now to transform your leadership journey!#LeadershipDevelopment #RestaurantOperations #CareerGrowth #ChickfilA #ThePivotExperience

In this powerful episode of The Pivot Experience, we dive deep into the intersection of purpose-driven leadership and organizational excellence with Dr. Justin Dubose, a multifaceted leader whose experience spans military service, pastoral ministry, and high-stakes organizational transformation.Join host Alex Seale as he explores Justin's unique perspective on leadership development, drawing from his roles as an Army Reserve chaplain, CoreStrengths certified facilitator, and founder of Communicate to Care. With a Ph.D. in Organizational Leadership and real-world experience leading multi-million dollar projects, Justin brings practical wisdom to the challenging landscape of modern leadership.Key Discussion Points:• Discovering the universal truths of leadership across different sectors• Balancing quick decision-making with strategic planning• Transforming high-potential talent into high-performing leaders• Building resilient teams through effective communication• Integrating personal values with organizational leadershipWhether you're a seasoned executive, an emerging leader, or somewhere in between, this conversation offers invaluable insights on aligning your sacred calling with organizational impact while preparing for the leadership challenges of 2025 and beyond.Don't miss this transformative discussion about the future of leadership and the power of purpose-driven decision-making.#LeadershipDevelopment #OrganizationalExcellence #ThePivotExperience #Leadership2025 #StrategicGrow

Ready to build an unstoppable team? Join The Pivot Experience's Lead Better virtual event featuring Brad McDonald, the talent development expert from Pattern Talent. Discover proven strategies to:

What happens when a childhood mistake meets unexpected grace? In this powerful episode of The Pivot Experience podcast, Alex shares a pivotal moment from his fourth-grade year that could have derailed his future – but instead became a foundational leadership lesson that shapes his approach to developing leaders today.

Through a deeply personal story of bringing a knife to school and experiencing transformative grace from his teachers, Alex unpacks how single moments of understanding can create lasting ripples throughout a leader's journey. This episode isn't just about second chances; it's about how grace-based leadership can transform:

• How we view mistakes and growth opportunities

• The way we develop and nurture talent

• Our approach to building psychologically safe cultures

• The future of those we lead

Whether you're leading a team at Chick-fil-A, managing a growing organization, or stepping into your first leadership role, this episode offers practical insights on balancing accountability with understanding, and how showing grace can become your most powerful leadership tool.

Key Takeaways:

• The transformative power of receiving grace

• How to become a channel of grace in leadership

• Building a culture that balances excellence with understanding

• Practical steps for implementing grace-based leadership

Join us for this compelling conversation about how one moment of grace can spark a lifetime of leadership impact.

#LeadershipDevelopment #GraceInLeadership #ThePivotExperience #LeadershipGrowth #PersonalDevelopment

Interested in knowing what it takes to get accepted into LDP? Join us for this Lead Better replay where we have a chance to catch up with newly accepted LDP participant Roderick Allison.

What's Up TPE Family!

What's up TPE family!

What’s up TPE Fam!