782: The Pivot: From Sellable Biz to Game Changing Offer

Lately, I’ve shared a lot of the behind-the-scenes of my marketing and messaging pivot that has happened within my business but what I haven’t shared are the changes to my actual offer. This was not a small decision because I undid three and a half years of work to make my business more sellable and focused on what would give my clients better results. Today, I am going to share all of the changes I made in my business over the last three years. In order to give you the full behind-the-scenes, I need to back up quite a bit. I desperately wanted a product shop from 2016 and it was so far removed from the kind of business I was running. As time has passed, I have become more and more aware of the challenges associated with running one so I began to think about a digital shop. I saw a hole in the market for tools that help business owners enhance their client experience, present themselves more professionally, and speed up their sales process. 

In January 2020, I launched the Creative Template Shop. I wanted to have everything available up front but I didn’t necessarily only want to sell these things once off. I wanted recurring revenue and that was only possible with some sort of membership option. This worked so well and was so focused on the product itself which allowed it to be removed from Boss Project. To make this viable we really had to lock in on the process and we managed to! We used the audience we already had to create warm traffic and present the Creative Template Shop to them. We also used paid advertising early on to focus on cold leads. We presented the products as individual things that could be purchased but as soon as the website was clicked on, it was very clear that becoming a member would be so much more worthwhile and as a result, very few people bought one-off templates. And then everything changed. 

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