In Part 2 of Frances’ conversation with Jayme Teplin—former Clinical Director at The Play Base Toronto—this episode goes deeper into Jayme’s clinical journey and what shaped her into the kind of practitioner families and teams feel safe with: compassionate, flexible, and fiercely human-first.
While ABA is still widely associated with “autism treatment” and table-based programs, Jayme shares how her path expanded far beyond that traditional lane—into adult services, dual diagnosis, addiction, mental health, justice-involved populations, brain injury, and complex systems work. And the twist? That expansion began as an accidental job transition… the kind that would make most clinicians panic—yet it became the experience that “blew open” what ABA could truly be when it’s practiced as a science of behavior for humans, not a rigid protocol.
Frances and Jayme unpack what so many clinicians quietly carry: the guilt and discomfort of early training that didn’t always feel right—and the hope that there is a better way. They talk candidly about rapport as the foundation of change, why consent and autonomy matter, what “non-contingent reinforcement” looks like with adults, and how a truly skilled clinician is defined by their soft skills as much as their credentials.
This episode is for BCBAs, RBTs, educators, therapists, parents—anyone who wants to understand what compassionate behavior change can look like when we stop reducing people to diagnoses and start seeing the whole human.
In this episode, you’ll hear about:
- Why ABA’s reputation is still tied to old-school, table-based models—and why that’s incomplete
- How Jayme’s work expanded beyond autism into mental health, addiction, justice systems, and brain injury
- The story of the phone call that changed everything (“Surprise—you’re moving to adult complex needs… in 15 minutes.”)
- Why rapport isn’t a phase—it’s the foundation of all change
- What non-contingent reinforcement really means (and why it matters for trust)
- Reading the “small cues” before escalation (and why prevention beats crisis every time)
- The missing pieces in clinician training: attachment, trauma, neurodiversity, and practical competency
- The myth that autistic people lack empathy—and why Frances and Jayme strongly disagree
- The difference between being technically correct vs. being ethically aligned
- Why a credential isn’t the same as clinical wisdom (and what should change in training/testing)
Closing reflection:
Jayme leaves listeners with a powerful check-in for every clinician and helping professional:
“Does the way you’re doing ABA feel right in your heart—and do your clients respond to it?”
If either answer doesn’t sit right, she encourages deep reflection… and trusting your gut to realign.
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