Artificial intelligence may be the technology everyone is talking about, but getting AI right requires much more than buying the latest tool.

In this episode of The Playbook, I sit down with AI governance expert — and my younger sister — Tawana Townsend to talk about the human side of AI adoption.

We explore why AI initiatives struggle when organizations overlook change management, employee trust and culture; what AI governance actually means; how leaders can encourage experimentation without ignoring risk; and why organizations need to understand their readiness before racing to adopt AI.

We also discuss AI literacy, responsible adoption, protecting organizational and employee data, and the importance of connecting AI investments to real business problems instead of simply chasing the latest technology.

And because this is The Playbook, we get practical: What should leaders do now to prepare their organizations for AI?

Plus, when you interview your younger sister, a little sibling rivalry is unavoidable.

Neema Wasira - Johnson from Asili Advisory Group reveals how she shifted from IT technician to a boardroom influencer. She will show you how to earn your seat at the executive table and make cybersecurity a core business driver rather than just a tech problem