Marcus Sheridan, co-founder of River Pools and renowned marketing strategist, knows firsthand how content can save a business. In this episode, he shares how during the 2008 recession, transparency and answering customer questions online transformed River Pools into the most visited pool website in the world. We explore his “They Ask, You Answer” philosophy — a revolutionary approach that empowers companies to address customer concerns openly, including pricing, competition, and product comparisons. Marcus also dives into the rise of the self-service buyer, why contractors should embrace publishing costs and FAQs, and how AI is shaping the next era of content marketing. With real-world results, including millions in revenue from a single blog post, Marcus proves that trust and honesty are the ultimate sales tools. This episode is essential listening for pool builders, marketers, and business owners looking to connect with today’s digital-first customer.

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