The Possibility Perspective

By ERPA

This is The Possibility Perspective.

The show where we peel back the layers on enhancing enterprise solutions with Workday magic and PeopleSoft innovation. We’ll sit with real-time customers who've ... more

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FAQs about The Possibility Perspective:

How many episodes does The Possibility Perspective have?

The podcast currently has 17 episodes available.

The Possibility Perspective episodes:

December 03, 2025Reduce Risk in PeopleSoft—ERPA and Pathlock Show You How
Security isn’t a one-time fix; it’s a journey.

In this episode, Jeff Miller hosts a session with Greg Wendt from Pathlock and Shawn Fournier from ERPA to explore how organizations can strengthen their PeopleSoft environments through proactive governance, risk management, and compliance strategies.
Together, they discuss the importance of multi-factor authentication, single sign-on, data masking, provisioning automation, and user access governance. You’ll also hear how Pathlock’s Cloud platform integrates with ERPA’s managed services to automate compliance reviews and reduce risk across your enterprise applications.
In this episode, you’ll learn about:
How Pathlock automates provisioning, certifications, and access reviews
The role of advanced analytics and continuous monitoring in compliance maturity
Why true security maturity requires a proactive, integrated approach

Things To Listen For:
(00:00) Intro
(05:04) Who is Pathlock?
(06:41) Security maturity and integration
(07:33) Advanced data security
(16:22) Application access governance
(20:58) Analyzing and reducing risk access
(21:32) Automating secure provisioning
(23:54) Challenges with certifications
(24:59) Monitoring privileged access
(25:20) Defining and managing risks with Pathlock Cloud
(31:32) User access reviews

Resources:
Connect with the Team:
Greg Wendt
Shawn Fournier
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
Check out ERPA’s Webinars: https://www.erpa.com/webinar/
...more
40min
November 26, 2025Workday Student 2025R2: The Must-Enable Features for Universities
Higher education teams are gearing up for Workday’s 2025R2 release, and ERPA’s experts are here with the roadmap.
In this episode, Jeff Miller hosts a walkthrough with Lokesh Madnavat, Terri Green, Alex Audet, Sharon Gan, Jonathan Cedeno, and Caroline Weir. They focus on student records, financial aid, and other application updates that impact registrars, advisors, and student success teams.

Through practical demos, the ERPA team shows how to reduce manual work, increase data accuracy, and improve student and staff experience from recruiting and curriculum planning to grading, aid, and billing.

In this episode, you’ll learn about:
The new 2025R2 Workday features that save the most time right away
How advisors can resolve issues with the Academic Progress Troubleshooting Console
How to enable cross-application features for easier navigation

Things To Listen For:
(00:00) Intro
(01:32) Student recruiting and admissions features
(06:59) Curriculum and advising updates
(15:26) Student records enhancements
(25:15) Financial aid improvements
(30:54) Student financial highlights
(38:17) Cross-application services and resources

Resources:
Connect with the Team:
Lokesh Madnavat
Terri Green
Alex Audet
Sharon Gan
Jonathan Cedeno
Caroline Weir
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
Check out ERPA’s Webinars: https://www.erpa.com/webinar/
...more
46min
November 19, 2025Workday 2025R2: Updates You Should Know
Workday’s 2025R2 release is here. Are you ready for what’s changing?

In this episode, Jeff Miller hosts a walkthrough with Jon Milkovich, Alex Maidy, Khatherine Gaines, and Rishika Akiti from ERPA. Together, they unpack Workday’s 2025R2 release, highlighting the latest updates across finance, HCM, payroll, absence, time tracking, integrations, analytics, and more.

You’ll hear straightforward explanations of new features, what's automatically available, and where you’ll need to plan for change management or security reviews.
In this episode, you’ll learn about:
How new features like Intelligent Intake and Workday Assistant enhance automation and user experience
The latest payroll, time tracking, and absence management updates that streamline processes
Why certain automations or AI tools may require deeper configuration control

Things To Listen For:
(00:00) Intro
(02:30) Contract to cash features
(04:46) Procure to pay features
(07:32) Record to report features
(10:09) Adaptive planning features
(12:41) Payroll features
(18:08) Time tracking features
(21:05) HCM features
(27:14) Recruiting features
(30:34) Learning features
(33:27) Core compensation features
(37:10) Advanced compensation features
(39:25) Benefits features
(41:09) HCM core features
(44:45) Analytics and reporting features
(46:56) Integration features

Resources:
Connect with the Team:
Jon Milkovich
Alex Maidy
Khatherine Gaines
Rishika Akiti
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
Check out ERPA’s Webinars: https://www.erpa.com/webinar/
...more
52min
November 12, 2025Preparing for Open Enrollment in Workday With Best Practices From ERPA Experts
Open enrollment can be stressful, even for experienced teams. Competing priorities, tight deadlines, and system hiccups often get in the way.
In this episode, Jeff Miller is joined by ERPA consultants Bethany Barno and Tyler Shepherd for a practical walkthrough of the open enrollment process on Workday. They cover how to build a realistic timeline, which configuration steps to focus on, and how careful testing can prevent costly mistakes.
In this episode, you’ll learn about:
Common Workday configuration and business process issues
How to assess your project’s level of effort and plan accordingly
Improving communication and reporting during open enrollment

Things To Listen For:
(00:00) Intro
(03:09) Resources for open enrollment
(06:49) Common pitfalls in open enrollment
(12:17) Best practices for open enrollment
(25:04) How much effort does open enrollment take?
(28:08) The importance of cross-functional testing

Resources:
Connect with the Team:
Bethany Barno
Tyler Shepherd
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
Check out ERPA’s Webinars: https://www.erpa.com/webinar/
...more
34min
March 19, 2025How ERPA Helped ISU Scale and Automate Critical Processes
Illinois State University needed a better way to manage enterprise applications while competing for top tech talent. Their existing infrastructure wasn’t keeping up, so they turned to AWS.
In this episode, Todd Smoak, Executive Director of Technology Solutions at ISU, shares how the university navigated cloud migration, tackled performance challenges, and optimized PeopleSoft in AWS. With ERPA as a trusted partner, ISU gained the flexibility and automation needed to keep systems running smoothly—even during peak usage like course registration.Todd explains how ERPA’s hands-on support transformed ISU’s IT strategy, freeing their team to focus on innovation instead of infrastructure maintenance. He also highlights key strategies for maximizing uptime, optimizing PeopleSoft, and creating lasting operational efficiency.
In this episode, you’ll learn about:
The turning point that led ISU to AWS
How ERPA helped ISU scale and automate critical processes
The long-term impact of reliable infrastructure on institutional success

Things To Listen For:
(00:00) About Illinois State University
(01:50) Managing enterprise applications
(05:06) Mainframe migration lessons
(08:38) Performance challenges in cloud
(12:24) Choosing AWS and ERPA
(17:14) Scaling PeopleSoft with AWS
(20:47) Automating environment refreshes
(24:53) ERPA’s role in ISU’s team
(29:10) Optimizing PeopleSoft on AWS
Resources:
Connect with the Guest: Todd Smoak
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
...more
33min
March 05, 2025How MSCI Optimizes Workday for HR Success with Nick Fassero
Workday has been a key part of MSCI’s operations for nearly two decades—but making the most of it takes the right approach.In this episode, Nick Fassero, Executive Director of Business Technology at MSCI, shares how his team has evolved with Workday over the years, leveraging its capabilities to create a seamless, self-sufficient HR experience.
With ERPA as a trusted partner, MSCI tackled major projects like payroll transformation, studio integrations, and advanced compensation, ensuring their HR tech keeps pace with the company’s growth.Nick explains why flexibility, deep expertise, and the right working style made ERPA the ideal fit for his team. He also shares how MSCI’s approach to HR technology prioritizes frictionless experiences, empowering employees while minimizing the need for outside intervention.
In this episode, you’ll learn about:
How MSCI maximizes Workday’s potential with a lean team
The role of ERPA in delivering complex Workday projects
Why flexibility and knowledge transfer are key to long-term success
Things To Listen For:
(00:00) About MSCI
(02:07) 20 years of HR tech evolution
(05:02) Workday’s role in employee self-service
(09:11) Making HR frictionless with tech
(12:31) Why MSCI partnered with ERPA
(17:09) A seamless payroll transformation
(20:30) Workday Studio for talent acquisition
(24:27) Leveraging advanced compensation with ERPA
Resources:
Connect with the Guest: Nick Fassero
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
...more
34min
February 19, 2025Acenda Integrated Health Reflects on One Year with Workday
While Workday is a great solution, customizing it can make it even better.

In this episode, Gwen Houldsworth, Senior Vice President of Administrative Operations, and Kimberly D’Auria, Director of Human Resources at Acenda Integrated Health, share how tailoring Workday to their nonprofit’s unique needs transformed their operations. With support from ERPA, they unified their HR and finance data and overcame the challenges that come with adopting a new platform.

Gwen and Kim reflect on their first year with Workday, discussing how ERPA’s expertise helped their small team achieve big results. They share insights on how the right partnership can make Workday work even better for your organization.
In this episode, you’ll learn about:
How customization can enhance efficiency and accuracy
The benefits of hands-on support and knowledge transfer
The value of unifying data on a single platform

Things To Listen For:
(00:00) About Acenda Integrated Health
(03:13) Acenda’s Workday journey
(07:10) Realizing the need for a Workday support partner
(13:54) Smooth open enrollment with ERPA
(17:38) Tailored solutions for performance reviews
(21:52) Building a partnership with ERPA
Resources:
Connect with the Guest: Gwen Houldsworth
Connect with the Guest: Kimberly D’Auria
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
...more
27min
February 05, 2025Overcoming Support Roadblocks and Achieving Self-Sufficiency with Angela Hudgins
What does it take to maximize a Workday partnership?In this episode, we look at Keystone Cooperative’s journey with Workday and how partnering with ERPA has reshaped their experience.
Angela Hudgins, Vice President and CHRO at Keystone Cooperative shares how ERPA’s proactive support has enabled them to overcome challenges, from seamless open enrollment to building robust integrations with Lincoln Financial Group.From enhancing employee self-service to fostering long-term self-sufficiency, Keystone Cooperative’s partnership with ERPA highlights the power of tailored support and agility. This collaboration allowed their team to focus on strategic initiatives while improving efficiency and employee satisfaction.
In this episode, you’ll learn about:
How ERPA’s agile approach addressed Keystone’s evolving needs, from scaling support hours to streamlining processes.
The role of ERPA in enabling seamless open enrollment and creating complex integrations with critical partners like Lincoln Financial Group.
How implementing Workday improved employee self-service and reduced reliance on internal help desk resources.
Things To Listen For:
(00:00) An introduction to the episode with Angela Hudgins
(01:37) Keystone Cooperative’s Workday journey and their merger experience
(03:20) Choosing Workday and navigating the first year of implementation
(05:01) Transitioning from a previous partner to ERPA’s AMS support
(06:47) How ERPA enabled a seamless open enrollment process
(08:07) Building complex integrations with Lincoln Financial Group
(09:20) Implementing Workday Help and Journeys to improve employee self-service
(10:45) How ERPA’s agility addressed contract adjustments efficiently
(12:20) Enabling long-term self-sufficiency through ERPA’s guidance
Resources:
Connect with the Guest: Angela Hudgins
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
...more
14min
December 18, 2024Elevating Workday Performance at Kansas City University with ERPA Support
What does it take to transform operations in higher education?In this episode, we explore how Kansas City University, one of Missouri’s largest medical schools, has harnessed the power of ERPA’s support to elevate its Workday experience.
Joining us is Ginger Harris, Director of Workday and Business Process Support. Ginger explains how ERPA’s named resources and tailored solutions empowered KCU to tackle complex projects, like automating student sponsorship invoicing and building a custom contract processing hub using Workday Extend. From streamlining manual processes to enhancing student and financial systems, KCU’s collaboration with ERPA demonstrates the transformational impact of a unified system. You’ll hear how this partnership freed up KCU’s internal team for strategic initiatives while maintaining agility and excellence in their day-to-day operations.
In this episode, you’ll learn about:
How ERPA’s tailored support model empowers KCU’s internal team to tackle strategic projects while maintaining operational excellence.
The transformative impact of moving to a unified system with Workday Student, enabling seamless collaboration and visibility across departments.
How ERPA leveraged Workday Extend to streamline KCU’s contract processing, reducing manual steps and improving efficiency with a custom-built application.
Things To Listen For:
(00:00) An introduction to the episode with Ginger Harris
(00:42) KCU’s Workday journey and challenges in higher education
(01:53) An overview of KCU, its campuses, and the structure of its Workday support team
(03:39) Timeline of KCU’s Workday implementation, from HCM to Workday Student
(05:07) The impact of unifying systems under Workday Student
(07:20) Key challenges with KCU’s previous support partner and ERPA’s collaboration
(10:08) Building a streamlined contract processing hub with Workday Extend
(15:45) Enhancing KCU’s Student Information System (SIS) with ERPA’s support
(21:07) How ERPA’s partnership enables KCU to prioritize strategic initiatives
(23:32) Balancing internal expertise with ERPA’s support to tackle complex requests
(25:58) The value of ERPA’s named resources in building familiarity and trust
(28:05) ERPA’s personalized approach to customer support.
Resources:
Connect with the Guest: Ginger Harris
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
...more
30min
November 20, 2024How Flexera Tackled Acquisition Challenges with ERPA Support
Curious about how a strategic partner can transform your company’s acquisition journey?
In today’s episode, we learn how Flexera Software, a leader in technology value optimization, is navigating the complexities of mergers and acquisitions with a little help from ERPA.
Joining us is Jennifer Matsuoka, Senior Director of People Strategy and Analytics at Flexera, who brings over 20 years of experience in IT and HR. Jennifer shares Flexera’s journey of scaling systems, managing integrations, and ensuring seamless transitions through ERPA’s dedicated support.
You'll hear about the key role named resources played in Flexera’s latest acquisition, ERPA’s flexibility in responding to critical staffing needs, and how ERPA’s expertise in Workday helped Flexera create continuity through a period of rapid growth.

In this episode, you’ll learn about:
How a collaborative approach with ERPA enables Flexera to adapt quickly to unexpected challenges, ensuring stability and continuity in a time of rapid change.
The value of flexibility and responsiveness from a partner who understood their unique needs, helping Flexera tackle complex requirements without compromising on deadlines.
How ERPA’s hands-on expertise with Workday helped Flexera streamline operations and empower newly acquired teams, creating a smooth transition that felt fully supported.

Things To Listen For:
(00:00) An introduction to the episode with Jennifer Matsuoka
(03:45) Flexera’s Workday journey and growth through acquisitions
(07:29) The decision to choose ERPA as a Workday support partner
(10:55) The value of dedicated, named resources for smooth collaboration
(16:57) Why ERPA’s embedded approach makes a difference in Flexera’s operations
(20:27) Flexera’s recent acquisition and ERPA’s role in handling tight deadlines
(24:18) Unique requirements during acquisitions and how ERPA helped navigate them
(25:56) ERPA’s creative solution to train Flexera’s newly acquired HR team on Workday
(30:08) Flexera’s collaborative approach with ERPA for knowledge transfer
(34:42) Managing staff augmentation needs and ERPA’s seamless support during a maternity leave

Resources:
Connect with the Guest: Jennifer Matsuoka
Connect with Host: Jeff Miller
Connect with ERPA: www.ERPA.com
...more
44min

FAQs about The Possibility Perspective:

How many episodes does The Possibility Perspective have?

The podcast currently has 17 episodes available.