Beyond Product Management

The Power of Asking Why: Curiosity, Clarity & the Five Whys Method


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In today’s off-the-cuff episode, Heather Miller takes a heartfelt detour from the planned content to explore the deceptively simple—but deeply transformative—power of the word “why.”

From a session at Pittsburgh ProductCamp to an early morning LinkedIn conversation, “why” has been showing up everywhere. And not just for customers—but in team dynamics, personal development, and organizational change.

Tune in to hear:

  • Why “why” is the most powerful question in product and life
  • How the Five Whys Method uncovers root causes beneath surface problems
  • Why curiosity beats compliance when driving change
  • How to avoid weaponizing “why” in retros, interviews, and leadership conversations
  • The human advantage in an AI-powered world—and why asking the right questions still sets us apart

Whether you’re a product leader, people manager, or just someone trying to lead more intentionally, this episode is a love letter to the question that changes everything.

PDRM Consulting's mission is to help businesses reduce risk, specifically in the fields of Cybersecurity and Product Management.

Heather bridges the professional development gap in the corporate space by empowering growth-driven product managers to transition into strategic, results-oriented leaders. By focusing on enhancing key skills and decision-making capabilities, she helps them accelerate their leadership journey, achieve measurable outcomes more quickly, and excel in driving product success. Her approach ensures they thrive in their roles and unlock their full potential as impactful servant leaders within their organizations.

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Beyond Product ManagementBy Heather Miller (PDRM Consulting)