In this episode, Dawn digs deeper into why customer service and open communication should be key components of your retention strategy. You're going to want to listen to Dawn's easy but impactful tactics for securing customer loyalty

Resources talked about in this episode:

• Shopify checklist mentioned – Shopify Checklist
• Website - Digital Dawn
• Social media - Facebook, Instagram, and Linkedin

In this episode Dawn talks with rockstar Esther Inman about how to hire, train and leverage a Virtual Assistant (VA) in your eCommerce business. Not sure what a VA can do for your eCommerce business? You're going to want to listen to this one.

Resources talked about in this episode:

• Interested in becoming a VA visit - 90 Day VA
• Guest podcast - Help Me Work Online, Esther!
• Guest website - Virtual Assistant Internship

In this episode, Dawn talks about Conversion Rate Optimization (CRO), what it is, how can you as a business owner learn more about it, and what are some ways you can start converting your website traffic today.

Resources talked about in this episode:

• Mentioned: Google Analytics affiliate link
• Mentioned: Shopify Checklist
• Website - Digital Dawn
• Social media - Facebook, Instagram, and Linkedin

Understanding your customer through copy how you attract and retain your ideal customers. In this episode, Dawn talks to copywriting expert Anika Watkins about copy that converts, and how to leverage email marketing to drive sales.

Resources talked about in this episode:

• Guest website - Moxie Copywriting

In this episode, Dawn talks about why being audited isn't a bad thing. In fact, it actually can be an amazing way to move your business forward even if you're already successful. You won't want to miss how and why you need an audit.

Resources talked about in this episode:

• Website - Digital Dawn
• Social media - Facebook, Instagram, and Linkedin

In this episode, Dawn talks with tax and financial expert Kristin Ingram about all things business. What you need to know for your business and how to take advantage of some of the tax benefits available for small business owners. This episode is full of important financial information. You won't want to miss it.

Resources talked about in this episode:

• Guest website - Small Biz Mama

In this episode, Dawn talks about the Apple iOS updates and why you as a business owner need to be in the know. This is one of the biggest changes happening to privacy in a long time and will without a doubt impact you as a business owner.

Resources talked about in this episode:

• Website - Digital Dawn
• Social media - Facebook, Instagram, and Linkedin

In this episode, Michelle Diaz, a successful Info Product business owner, talks about how adding an eCommerce product helps grow and expand her business. Plus some of the tips and tricks she learned along the way to make your eComm launch even easier. You won't want to miss this one.

Resources talked about in this episode:

• Guest product - mPower
• Guest website - Michelle Marie Fit

In this episode, nerd out with Dawn as she walks you through tips and tricks of how she thinks about eCommerce planning and why doing your strategy well before the 4th quarter could be a game-changer for your business's success.

Resources talked about in this episode:

• Website - Digital Dawn
• Social media - Facebook, Instagram, and Linkedin

What is it really like to have an entrepreneur in your family? Dawn talks to her husband and Dad about all things family and entrepreneurship. This is a personal talk with Dawn and her family about all things entrepreneurship.

Resources talked about in this episode:

• Website - Digital Dawn
• Social media - Facebook, Instagram, and Linkedin