CX Confessions: The Customer Experience Show

The Power of Language


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Language is the backbone for creating trust. What does that mean for global brands? In a world full of diverse dialects, we need to aim for inclusivity across services and products.In this episode, we hear from Vasco Pedro, Co-Founder & CEO at Unbabel, about how AI is blazing a path for more inclusive communication and bridging language gaps.Join us as we discuss:

  • The role AI plays in communication
  • AI limitations
  • The significance of language accessibility
  • Building trust through communication 
Itching for more CX goodness? You can find this interview and many more, by subscribing to CX Confessions on Apple Podcasts, on Spotify, or here.Listening on a desktop & can’t see the links? Just search for CX Confessions in your favorite podcast player.

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CX Confessions: The Customer Experience ShowBy Khoros

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