A great live performance from the 1st Grade Class at Cross Lutheran Church and School. Merry CHRISTmas, Happy New Year and we will be back for year #10 of broadcasting the Power of Performance! The show that asks the question: "if your brand were a band, would you leave the audience wanting more?"

The http://ccua.org provides great Compliance training and support. Charlotte Whatley joined us to talk about the power of cooperation, the year of 2018 and what to look forward to in 2019. Better Values, Better Banking!

How many parts make up your brand? And are they all in harmony? We kick of the show with some great Christmas music from Southern Stride and then discuss what it takes to be song your members, customers and clients can't get out of their head. Harmony is beautiful, memorable and something that your audience will enjoy and share. Isn't that what you want for your brand? Conference quality information without the expense report. This is why PowerPoint and White Papers send me hate mail.

What could be more traditional than a Christmas Carol that has been sung and performed for centuries? It is never easy to reimagine somthing that is so culturally traditional. Banking is also a traditional part of the American and global marketplace. Music offers us a great example of taking something that is traditonal and familiar and reimagining it for our contemporary audiences. Conference quality information without the expense report.

Katherine Butler talks about the year that was and what to look forward to in 2019. There are no days off in advocacy! The CCUA is working hard at every level of government to help Credit Unions serve their communites and decrease the regulatory burdens for its members.

What is your audience seeing, hearing and experiencing today? Something memorable or something mundane? When the curtain goes up on your performance is your audience getting the very best? Do your employees stand out in a marketplace where service is often sadly very mundane? Banking is not fast food, and should be personal, empathetic and the experience memorbable, not mundane. This is conference quality information without the expense report. Listen live or later.

Queen was a radically different band. Are you a radically different brand? For all the talk about disrupton and branding, loyalty often comes down to how you intentionally engage your customers, members and clients. Tempo is essential, but we remember melodies. What is your audience hearing when they interact with your brand. Radically better? If it is, you will leave the audience wanting more. And that is the Power of Performance. Conference quality info without the expense report.

She went from being a little girl in Nebraska looking up into the clouds to burning holes in the sky over Iraq, Afghanistan and all over the world. USAF KC-135 Stratotanker pilot Barbara Bartch has been flying the workhorse tanker of the American Military for over 20 years. She joins us to tell us about her career, her plane and the professionalism and teamwork it takes to refuel other aircraft at the upper limits of the atmosphere moving at 4-5 hundred miles per hour. This is conference quality information without the expense report.

A lifetime of service!

It is the BEST little Credit Union in the Big State of Texas! And Wayne Watters is the Grand Overlord! Join us as Wayne talks ahout Finding your motivation, How your expectations filter your experience, Becoming a better thinker and his unusual selection for a get-you-pumped- theme song! This is conference quality information without the rubber chicken dinner, the TSA full body groping and without the expense report. Listen live or later and you will know why PowerPoint and Webinars send me hate mail.