Walter Laskos talks about the Credit Union difference, looking out for elder members and offering a variety of communications options. .http://bettervaluesbetterbanking

Does your brand provide a great introduction to those who contact you for the first time? This week I went in search of great introductions and the calls speak for themselves. What kind of first impression are you  making on those consumers who are contacting you for the first time? This is an ear opening episode that is a must hear. Great introductions are part of any great performance, would you be comfortable with me calling your brand? Is there a geneational disconnect occuring at your contact centers? Conference quality information without the expense report. Don't forget to check out the https://www.ccua.org/communications/credit-union-marketplace-experience-podcasts/podcast-071818/

The Cooperative Credit Union Association has effective advocacy covered at both the State and National level. We caught up with the advocacy team to find out how they got started with Credit Unions, how they are working hard, tracking voting records and intentionally engaging lawmakers at every level for the benefit of the CCUA's members. Check out your rep's legislative scorecard and much more at https://www.ccua.org/advocacy

Mary Ann Clancy, SVP and General CounselCarole Langiu, Director Communications/Governmental AffiarsKatherine Buter, VP Advocacy

Generation Z like every generation before them will be shaped by the history into which they were born. Shared life experiences, shared culture and the usual lack of creative thinking when engaging them. I spoke at over 400 events about Generational Marketing and Management. If your brand wants to intentionally engage the next generation of car and home buyers, listen live or later. Because History Is, Change with it or get Changed by it. This is conference quality information without the expense report. Don't forget to checkout the Credit Union Marketplace Podcast http://www.blogtalkradio.com/powerofperformance/2018/07/11/credit-union-marketplace-podcast-episode-3

Wow the CCUA's training calendar has something for everyone!  https://www.ccua.org/calendar Bill Nagle , SVP of Professional Development joins us to talk about his career with Credit Unions and the great training provided by the CCUA. Don't forget to register for the 2018 Annual Meeting Convention and Trade Show at the beautiful Mohegan Sun Hotel and Conference Center. https://www.ccuassociation.org/convention/registration Better Values, Better Banking!

Nate Burns is the CUNA West Coast Rep, but he does not want to talk about CUNA's financials. CUNA is 5 million in the red and is now asking for 100 million more? It is time to say no and declare your independence from this tired, old 20th century drain on the CU Marketplace. I will describe in detail my experiences with CUNA, the arrogance and their attempts to keep me quiet. It is time for CU leaders to declare their independence from CUNA. This is a show you do not want to miss.

NAFCU just wrapped up its 51st annual event. Executive VP and COO Anthony Demangone joined us to talk about the big event out in Seattle, and what's next. Don't for get to check out the http://ccua.org weekly podcast where Charlotte Whatley talks about the 3 biggest misconceptions about compliance. http://www.blogtalkradio.com/powerofperformance/2018/06/27/credit-union-marketplace-podcast-episode-2-1 It's all conference quality information without the expense report.

Charlotte Whatley VP of Compliance Services at the http://www.ccua.org joins us to talk about the 3 biggest misconceptions about those who work in compliance. Tune in to find out about how compliance in a vitally important, although at times mis-understood part of the Credit Union marketplace.

Newground's Jeff Winter and Paul Robert join us to talk about the need to move from simple disruption to true differentiation. Newground is more than a design firm creating gorgeous spaces for its clients. They know that life is theater, and they want to help financial institutions put on a great performance as well as help find, win and keep the best employee-performers too. This is conference quality information without the expense report. Join us live Friday at Noon EST or listen anytime after. 

Check out the http://ccua.org podcast: http://www.blogtalkradio.com/powerofperformance/2018/06/13/credit-union-marketplace-podcast-episode-1

June 15th is Senior Safety Day. Join us as http://www.ccuassociation.org President and CEO Paul Gentile joins us to talk about one of the most serious problems facing older Americans today: Financial Fraud. Older Americans are from a Generation that takes phone calls and paper mail as serious and scammers are targeting them every day. The CCUA's Senior Safeguard Program is the best elder abuse program in the marketplace. It is a necessary solution to a very real problem. The CCUA is doing great work to make the point that everyone benefits from Better Values, Better Banking. This show was recorded on May 30, 2018. http://bettervaluesbetterbanking.com/