In this episode (and the accompanying essay), we explore one of the most overlooked leadership tools available — a single, simple word that costs nothing and changes everything: please.

Somewhere along the way, professionalism convinced us that politeness was optional, efficiency was king, and authority didn’t need courtesy. But the absence of “please” has consequences — especially in environments where power, hierarchy, and urgency dominate communication.

This piece reflects on why that small word carries disproportionate weight, and how its consistent use reshapes trust, tone, and team culture.

In this reflection, we explore:

Why “please” signals respect, not weakness

How power dynamics make politeness more meaningful — not less

The difference between issuing commands and making requests

Why people are more willing to go the extra mile when dignity is preserved

How removing “please” slowly erodes psychological safety

Why courtesy is often the first casualty of stress and urgency

How leaders model culture one sentence at a time

We also examine why leaders sometimes avoid polite language — fearing it softens authority — and why the opposite is almost always true. Courtesy doesn’t dilute leadership; it strengthens it.

Key takeaway:“Please” isn’t about manners. It’s about mutual respect. And in leadership, respect is the currency that buys trust, effort, and goodwill long before authority ever does.

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