The employment shortage continues to cause issues throughout all levels of the post-acute industry. Increased burnout, regulation, and dissatisfaction brings immense threat to agency operations as high turnover remains constant. To discuss these issues, we sat down with Steve Cubis, CEO of HyperCube, for a conversation about the current state of recruitment. Cubis discussed the importance of a retention-focused approach, using psychometrics to influence hiring decisions, and the essential role proficiency training plays in employee satisfaction.

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