MHA Corner Podcast

In this heartfelt episode of The MHA Corner Podcast, we dive into a powerful discussion on the importance of specialized hospice care for veterans. Join Tom Maxwell, MHA’s Founder and CEO, and Derrik Staples from Mission Healthcare, as they explore the impact of the 5-Star Veterans Program—a program modeled after NHPCO’s “We Honor Veterans” initiative. Both veterans themselves, Tom and Derrik share personal stories and discuss the transformative support provided to veterans through this program. They explain how tailored care, from PTSD understanding to flag-draped farewell ceremonies, honors veterans at the end of life, restoring dignity and offering comfort to families. This episode is a moving tribute to the unwavering respect and commitment that veterans deserve.

For more insights and resources on Veteran Care, visit www.maxwellhca.com/resources/veteran-care-in-the-post-acute-industry or contact us at [email protected]. 

Discover how nanaBEREAVEMENT is transforming the way organizations like St. Croix Hospice provide grief support. In this exclusive THRIVE Series episode of the MHA Corner Podcast, we explore how our innovative approach to bereavement care strengthens connections with bereaved families while driving meaningful results like increased ROI and web traffic at St. Croix Hospice.

Alyssa Grythe, Manager of Bereavement Services at St. Croix Hospice, joins Tom Maxwell, Chairman and Co-founder of MHA, to share her insights and experience with nanaBEREAVEMENT. Learn about St. Croix Hospice's thoughtful approach to integrating MHA’s nanaBEREAVEMENT solution, the surprising benefits they've seen in just a few months, and more.

For more insights and to learn about MHA’s tech-enabled solutions, visit www.maxwellhca.com, or reach out to our team at [email protected] to schedule a demo.

The FY25 Hospice Final Rule was recently released from CMS, bringing many updates to operational and financial processes in hospice care. We sat down with Tom Maxwell, Chairman and Co-Founder of MHA, alongside Jay Duty, COO of MHA to unpack the significant changes and their implications for hospice providers and patients.

The FY 2025 final rule introduces a 2.9% payment rate increase, reflecting an additional $790 million in payments from the previous year. We discuss how this adjustment, along with the updated aggregate cap of $34,465.34, aims to support hospice operations while balancing financial responsibilities. Additionally, the pair discusses the geographic wage index changes and their impact on hospice providers, as well as the new Hospice Outcomes and Patient Evaluation (HOPE) instrument, a transformative data collection tool enhancing patient care quality. We also delve into the new quality measures and how CMS's focus on Social Determinants of Health aims to promote health equity. Join us to understand how these changes strive to enhance hospice care delivery and patient experiences.

For more insights and resources on how to navigate the FY25 Hospice Final Rule, visit www.maxwellhca.com or contact us at [email protected]. 

Retention and continuous growth are crucial to maintaining clinician and patient satisfaction in the post-acute care industry. MHA Senior Consultant Dustin Cowan and Allan Levine, Senior Vice President of Revenue and Growth with our strategic partner Nevvon, share their insights on the current landscape of retention and growth in post-acute care. They highlight the crucial roles of culture and upskilling in fostering successful agency outcomes, while also delving into the dynamics of market activity in post-acute care and exploring strategies for navigating consolidation, enhancing employee retention, and leveraging technology to achieve seamless integration and interoperability.

For more insights and resources, visit www.maxwellhca.com or contact us at [email protected]. 

The post-acute industry continues to face turmoil under employment shortages, regulatory scrutiny, and clinician satisfaction within the in-home healthcare setting. Throughout this struggle, agencies find increased compliance, accuracy, and satisfaction through the use of documentation transformation technology. To discuss these possible solutions, we sat down with MHA’s Senior Consultant of Innovation, Desiree Ardoin, alongside Jason Banks, Vice President of Business Development with our partner, nVoq Incorporated. The pair discuss the importance of documentation accuracy, opportunities stemming from technology, and overall best practices for clinician satisfaction and agency success in the industry.

For more insights and resources, visit www.maxwellhca.com or contact us at [email protected]. 

The post-acute care industry continues to face turmoil under employment shortages, regulatory scrutiny, and the overall need to do more with less. Throughout this struggle, agencies find increased productivity and success through intake centralization empowered by tech-enabled tools. To discuss this current landscape, we sat down with MHA’s Senior Consultant, Kristopher Smith, alongside Claire McIver, Enterprise Client Engagement Manager with our partner, Forcura. The pair discuss the importance of technology, opportunities stemming from intake centralization, and overall best practices for agency success in 2024.

For more insights and resources, visit www.maxwellhca.com or contact us at [email protected]. 

Maxwell Healthcare Associates brings an immense passion in providing agencies with the tools and knowledge to navigate and thrive throughout their journey to post-acute excellence. Cultivating discussions and providing clarity amid the biggest challenges of post-acute care, we pride ourselves in our extensive network of industry-leading professionals and experts. Throughout the THRIVE podcast series we promote enlightening discussions and recommendations from prominent figures and thought leaders in the industry.

MHA’s CEO and Co-Founder, Jennifer Maxwell, recently had the distinct privilege of sitting down with Dr. Andrew Mayo, and Dr. Clay Hoberman of St. Croix Hospice to discuss St. Croix’s impressive growth from 900 ADC to 4,000 ADC over the last five years. Throughout the episode, they discuss leadership philosophies and strategies;  their use of Hospi Corp and Medalogix to improve the care experience. They also share their expert predictions and insights for the future of post-acute care. Join us for this enlightening chat as we delve into St. Croix’s inspiring journey, strategy, and future visions of success. 

On November 1, 2023, CMS released the CY24 Home Health Final Rule. This rule includes policies and updates that directly impact the Medicare home health benefit, including both payment structures and quality-related programs. In this podcast, we are joined by MHA Chairman and Co-founder Tom Maxwell, as well as Chief Operating Officer, Jay Duty. The pair outlines key takeaways and best strategic practices for continued agency success amid these changes.

For more insights and resources, visit www.maxwellhca.com or contact us at [email protected]. 

The employment shortage continues to cause issues throughout all levels of the post-acute industry. Increased burnout, regulation, and dissatisfaction brings immense threat to agency operations as high turnover remains constant. To discuss these issues, we sat down with Steve Cubis, CEO of HyperCube, for a conversation about the current state of recruitment. Cubis discussed the importance of a retention-focused approach, using psychometrics to influence hiring decisions, and the essential role proficiency training plays in employee satisfaction.

For more insights and resources, visit www.maxwellhca.com or contact us at [email protected]. 

On March 21 of 2023, CMS proposed 1787P, a ruling adjusting the hospice payment and aggregate cap. There are many nuances within this rule that will affect agencies across the country. Our Chairman and Co-Founder, Tom Maxwell, joins us on the podcast to give an overview on this rule along with his insights on the most impactful changes.

For more insights and resources, visit www.maxwellhca.com or contact us at [email protected].