Flip Flops & People Ops (w/ Christie Hoffman)

The Power of Soft Skills: How Effective Management Drives Engagement (ft. Scott Asai)


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Scott Asai is a TEDx speaker and leadership coach on the importance of soft skills in management. When your employees have a leader who is empathetic, an active listener and a strong communicator, they're much more likely to thrive and be productive and happy employees.

Gallup says 70% of the employee experience is the relationship between the employee and their manager, it's time to make sure managers are equipped to meet this responsibility with next level-leadership!

Topics discussed:

  • Soft skills are what drive your career forward, not your hard skills
  • Questions managers need to ask themselves 
  • The realistic amount of people a manager can manage well 
  • Why managers need to be willing to ask for feedback 
  • Open-Ended questions to ask in 1:1s for feedback

Resources mentioned:

  • Watch Scott's TedX presentation on soft skills
  • Want Scott to workshop your managers? Reach him here!
  • Follow Scott Asai
  • Brunei Brown - Author
  • Good to great - Book
  • Rockstars vs Superstars podcast episode
  • Take a Personality test
  • Human Sigma - Book

Follow Christie Hoffman (Host) on TikTok and Linkedin, and subscribe to the show for the latest content!

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Flip Flops & People Ops (w/ Christie Hoffman)By Christie Hoffman