Earlier this month, a 72-year-old Prescott area resident reported that he was swindled out of more than $13,000 in what is commonly known as the ‘Microsoft Computer Repair Scam.’ ‘These tech support scams are an industry-wide issue where scammers use scare tactics to trick users into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.’ The victim paid for ‘services’ with gift cards.