Voice-activated products and services are proliferating, while voice-recognition technology is on the rise. In addition to popular voice-activated assistants, call centers are beginning to use advanced voice-intelligence technology in novels ways. The technology could lead to plenty of innovation, but the potential privacy, safety and fairness issues will need some thinking. In his new book "The Voice Catchers: How Marketers Listen In to Exploit Your Feelings, Your Privacy, and Your Wallet," Joseph Turow describes the rise of what he calls the “voice intelligence industry” and how artificial intelligence is enabling personalized marketing and profiling through voice analysis. IAPP Editorial Director Jedidiah Bracy caught up with Turow to discuss the potential privacy issues and what privacy pros and policy makers should be thinking about with this nascent industry.

Notice and consent have been foundational principles in privacy and data protection for decades. But do they provide individuals with the ability to make informed decisions as they navigate products and services? Will laws like the California Privacy Rights Act help change how companies design their privacy notices? For Jennifer King, the Privacy and Data Policy Fellow at Stanford's Institute for Human-Centered Artificial Intelligence, the notice-and-consent paradigm as it currently stands is a “farce” that needs an overhaul, not just from a legal standpoint, but also from a human-technology interaction perspective. IAPP Editorial Director Jedidiah Bracy chats with King about what's needed for an effective paradigm shift in this space. 

Prospects for a federal privacy law in the U.S. ramped up in recent years, but even though data protection is a bipartisan issue, nothing has come close to passing. At the same time, U.S. state activity is swarming, and many countries around the world are developing and implementing their own national privacy laws. So what’s it going to take for the U.S. to pass a federal law? Rep. Suzan DelBene, D-Wash., was the first congressional lawmaker to propose federal privacy legislation in 2021. Her bill received praise from the U.S. Chamber of Commerce and other industry groups for its approach, but does the bill have what it takes to cross the finish line? The Privacy Advisor Podcast host Jedidiah Bracy recently caught up with DelBene to talk about her proposed bill, the state of play on Capitol Hill, and what it will take for the U.S. to pass federal privacy legislation.

Artificial intelligence and machine learning technologies are rapidly developing across virtually all sectors of the global economy. One nascent field is empathic technology, which, for better or worse, includes emotion detection. It is estimated that the emotion detection industry could be worth $56 billion by 2024. However, judging a person's emotional state is subjective and raises a host of privacy, fairness, and ethical questions. Ben Bland has worked in the empathic technology space in recent years and now chairs the IEEE's P7014 Working Group to develop a global standard for the ethics of empathic technology. We recently caught up to discuss the pros and cons of the technology and his work with IEEE. 

U.S. government surveillance bubbled back up in headlines in recent weeks. Portugal's data protection authority halted transfers of data to the U.S. after complaints that census data were being sent back to the U.S. The same week, a U.S. Foreign Intelligence Surveillance Court decision was published, in which it renewed a U.S. surveillance program even though it found some Federal Bureau of Investigation employees illegally accessed email data. This comes as the U.S. and EU try to hammer out a renewed data transfer agreement in the wake of the "Schrems II" decision that invalidated Privacy Shield. April Falcon Doss worked at the U.S. National Security Agency for 13 years. In 2017, Doss joined the U.S. Senate Select Committee on Intelligence for the Russia investigation. She also wrote a book, "Cyber Privacy: Who Has Your Data and Why You Should Care," and took a new job at Georgetown University Law Center. Host Jedidiah Bracy recently caught up with Doss to discuss the state of play of U.S. surveillance law, her new book, what she found out while investigating the 2016 presidential election, and what’s on the horizon with her new gig at Georgetown.

The Norwegian Consumer Council made waves in early 2021 after its complaint to Norway's data protection authority, Datatilsynet, against Grindr resulted in an intention to fine the company $12 million, the highest fine ever levied by the nation’s DPA. Grindr responded to the proposed enforcement action, arguing it has refined its consent mechanism, but the case isn't over. The NCC has long worked with other advocacy organizations to bring protections and awareness for consumers around privacy issues in the marketplace. In 2018, they released an in-depth report on “dark patterns” to demonstrate how companies nudge users into making decisions that may not always be in their best interest. IAPP Editorial Director Jedidiah Bracy, CIPP, recently caught up with the NCC’s Finn Myrstad to discuss the NCC's case against Grindr and, more broadly, what companies can do to avoid using dark patterns at the expense of their users.

In the wake of "Schrems II," the future of data transfers is on shaky ground. True, the Biden administration has demonstrated that it’s taking trans-Atlantic data flows seriously after appointing Christopher Hoff in January, not long after Biden was inaugurated. And though both the U.S. Department of Commerce and European Commission are working together in earnest, short of changing its national security laws, what else can be done to prevent another legal challenge and potential invalidation to a future agreement? Baker MacKenzie Global Data Privacy and Security Group Chair Brian Hengesbaugh has an idea. Using his background in international policy and data protection, Hengesbaugh thinks now is the time for the Biden administration to “go big” and initiate an international treaty among democratic nations and their shared values around both human rights and national security. He explains in this latest episode of The Privacy Advisor Podcast. 

Virginia joined rarified air March 2 after its governor signed the Consumer Data Protection Act into law. Though California was the first state to pass baseline privacy legislation, Virginia was the first to do so absent a ballot initiative. So, what is in Virginia’s CDPA? Where does it overlap with provisions in the California Consumer Privacy Act, California Privacy Rights Act or EU General Data Protection Regulation? What are some early steps businesses should consider as they make preparations? And, what effect will the CDPA — if at all — have on other state privacy laws, and ultimately, on potential federal privacy legislation? These are a few of the issues IAPP Editorial Director Jedidiah Bracy, CIPP, discussed with Fox Rothschild Partner Odia Kagan, CIPP/E, CIPP/US, CIPM, FIP.

Concepts like “privacy engineering” and “privacy by design” have been in the privacy lexicon for several years, but do we all know or agree about what they mean? What is a privacy engineer? Sure, when we discuss privacy by design, we’re talking about baking privacy considerations in from the start and not just bolting them on after a product or service has been designed, but what is privacy by design in practice? How do you ensure your tech and legal teams can understand each other, and how can you get senior leadership to buy into privacy as a business advantage instead of an obstacle? These are a couple of issues IAPP Editorial Director Jedidiah Bracy, CIPP, recently discussed with Nishant Bhajaria, head of technical privacy and governance at Uber.

With 2020 finally in the rearview mirror, 2021 looks like it will be filled with potential data privacy legislation in the U.S. Of course, front and center right now resides the Washington Privacy Act, but the Pacific Northwest state isn't the only one in play. So far, legislation has been proposed in Connecticut, Minnesota, New York, Oklahoma and Virginia, among others. This all comes while a new presidential administration takes hold in Washington, D.C., along with a Congress controlled — though by a slim margin — by the Democrats. What should privacy pros make of all this state activity, and what are the prospects for federal privacy legislation? Host Jedidiah Bracy, CIPP, discusses these pressing issues with Husch Blackwell Partner David Strauss.