On this episode we interview Mladen Subašić, Chief Product Officer at Bound AI, part of OIP InsurTech.

This episode explores the growing role of AI in modernising insurance operation. Ben and Mladen discuss his journey from behavioural science into product management, the creation of Bound AI and how technology is helping insurers capture unstructured data and build more autonomous processes.

Mladen also shares insights on AI adoption, the differences between the UK and US markets and why trust, accuracy and reliability are key to long-term success.

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