PoolSide with Michelle Bechamps

The Productivity Paradox: Tech, Time, and the Forces Reshaping Modern Pooling


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We’ve never had more tools, data, or technology at our fingertips—yet many leaders feel more stretched than ever.

In this milestone one-year anniversary episode of PoolSide, we unpack a question facing public entity risk pools everywhere: Are we actually becoming more productive—or just busier?

In Episode #10, host Michelle Bechamps is joined by Ann Gergen, Executive Director of AGRiP, to explore the real forces reshaping productivity in pooling today, including:

  • How AI and pooled intelligence are changing expertise, judgment, and decision-making
  • The impact of shifting demographics and career longevity on innovation and advancement
  • Why knowledge loss from board and staff turnover quietly erodes productivity
  • How cognitive and organizational bias slows progress—even in data-rich environments

This isn’t a conversation about chasing efficiency or adopting the next shiny tool. It’s about designing productivity—intentionally, strategically, and human-centered.

The leaders who thrive won’t be the fastest movers. They’ll be the ones asking better questions, building smarter systems, and creating space for thinking—not just doing.

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PoolSide with Michelle BechampsBy Bechamps and Associates — GEM