In this episode, Gareth Healey joins us to discuss how agencies can win more new business and do it sustainably. We talk about what’s changed in the market, the role of relationships versus pitching, and how agencies can stay proactive rather than reactive.Gareth shares practical insights from his experience helping agencies grow, including what works (and what doesn’t) when it comes to strategy, positioning, and process.If you’re looking to sharpen your agency’s new business approach or rethink how you generate opportunities, this conversation is packed with useful takeaways.

In this episode, we sit down with Anna Appleton-Claydon to uncover her unexpected journey from public affairs to running her own agency. Anna shares how pregnancy sparked her leap into entrepreneurship, the early hustles that hinted at her entrepreneurial spirit, and the mindset shifts needed to move from employee to agency leader.

We dive into the real challenges of wearing multiple hats, mastering cash flow, and building confidence through community. Anna also introduces Rofinery, the new platform transforming agency management, tackling everything from HR to project profitability.

Discover how real-time tracking, time management, and user-driven development are reshaping the way agencies run and why visibility is the key to profit and success.

Whether you’re starting out or scaling up, this episode is packed with insights on resilience, innovation, and building an agency that thrives.