Buzzing About HR

The £17,000 Problem: Managing Absence in Small Businesses


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Sick days are costing small businesses more than most people realise.

When absence starts creeping up, it is not just a few inconvenient mornings. It hits productivity, piles pressure onto the rest of the team, and quietly drains money from the business. For some SMEs, it can feel like half of January disappears into empty desks and rota chaos.

In this episode of Buzzing About HR, Kate digs into absence management for small businesses and how to handle sickness in a way that is fair, practical, and legally sound.

We talk about what is really driving absence right now, including the big shift from physical illness to mental health-related absence, especially for younger workers. That changes the conversation for employers. It is no longer just about counting days off. It is about spotting patterns, understanding what sits underneath them, and managing absence without tipping into panic, resentment, or legal risk.

Kate breaks down the practical tools that actually help. Statutory Sick Pay, return to work conversations, the Bradford Factor, and why documenting things properly saves a lot of pain later. We also look at simple changes that can make a real difference, including small rota tweaks, micro-flexibility, and giving managers a clearer structure for handling sickness fairly.

There is a real-world example too, showing how one small business turned absence from a constant drain into something far more manageable with a few sensible changes.

We also talk about the admin side, because if sickness reporting is eating your week, your process probably needs tightening. From cloud-based systems to better record keeping, this episode covers ways to save time while staying on top of what matters.

If you run a small business and feel like sickness absence is starting to cost more than it should, this episode will help you take back control.

If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love.

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Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on [email protected] or follow us on social media for more tips, resources, and updates.

Until next time, keep buzzing and take care of your people!

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Buzzing About HRBy Kate Underwood