Liliana Zani, Senior Social Emotional Learning Analyst at WGU, joins us for a conversation that gets to the heart of what empathy really means—and why it’s more important than ever. From personal relationships to leadership, Liliana shares how empathy is something we’re born with, yet often learn to suppress over time.

Drawing on her background in social-emotional learning, she breaks down how we can rebuild that connection in a world that feels increasingly divided. 

If you’ve ever wondered how to better understand others (and yourself), this one’s worth a listen.