This episode is a rebroadcast of episode 90. Jim Young and Carl Ryden discuss how Artificial Intelligence will improve the banking industry and help amplify your data.

In this episode, Dallas and Jim talk about the difference between price setting and price getting as it relates to a recent infographic from Bain & Company.

Jim Young and Dallas Wells discuss what it means to "price with a tourniquet" and how doing so leads to poor approval processes and lending practices and unhappy customers. You'll learn what to do instead when it comes to pricing loans.

Jim Young sits down with Jeff Henderson, EVP of Product Development at PrecisionLender, to discuss APIs and why they're important. They also discuss bank data - how much you should share, with whom, and how often.

Jim Young and Dallas Wells discuss an article by Chris Skinner on why banks need to partner with technology instead of building their own. You'll learn the importance of buying technology over building it and how it'll impact both the bank and its customers.

Struggling to develop new business and match your previous sales performances? There may be several reasons why you're not on your A-game anymore. In this episode, Jim Young chats with Ned Miller, SVP at MZ Bierly Consulting, about the reasons why some experienced bankers are falling short and how they can regain the confidence in selling that they once had.

In this episode, Maria Abbe sits down with Neil Stanley, CEO & Co-Founder of The CorePoint, to chat about the changes coming to the financial industry regarding deposits and interest rate hikes. Neil shares ways banks can brace themselves for the changes, while remaining competitive. They also discuss the implications for customers and how it'll affect current CD holders. 

In this episode, Maria Abbe and George Neal discuss two different types of AI, why it's important to know the difference, and which one will help your bank. You'll learn practical ways to implement AI and how it'll give you a leg up against the competition.

In this episode, Jim Young chats with Travis Engebretsen, VP of Strategy at Seacoast Bank. Engebretsen recently wrote a piece on how a well-defined value prop that points to the customer is what will distinguish one bank from the others. The two discuss how a bank can create a customer-centric value prop and talk through the do's and don'ts. They also discuss how to buy technology effectively and efficiently at your bank and how your value prop affects how and what you buy.

(REBROADCAST) It's common practice in the banking industry to design for the average customer. In this podcast, Carl Ryden shares why you should design experiences for the edges instead.