The QED Changemakers

The tenets of good decision-making – Have a clear goal, employ a diverse group of participants, and plot different scenarios. In this episode of the QED Changemaker Series Podcast, we chat with Audrey Kuah, former Executive Director, APAC of Dentsu International. With over 25 years of experience in different industries across the globe, she is a veteran in marketing, business, and advertising. She is an avid champion for transformation and is a board member of the Singapore Tourism Board and IPOS International. For more information on QED’s Leadership Development Solutions, email us at [email protected].

Message management across different employee groups is imperative in Crisis Communication. We chat with Susie Wong, Former Chief Digital & Marketing Officer of Fuji Xerox Singapore. She is a business & marketing transformation leader with over 20 years of experience in senior leadership roles across the globe, building diverse industry knowledge from her tenures at the Singapore Economic Development Board, Sembawang Corporation, IBM, Dentsu, and Young & Rubicam. For more information on QED’s Leadership Development Solutions, email us at [email protected].

Christina Lim, Chief Marketing Officer In Residence of SMU IIE shares her experiences in crisis communication during her time at online grocery and food delivery business Honestbee. She was the former Vice President of Marketing for Honestbee Asia Pacific, and has taken on leadership roles with regional and local brands such as NTUC Fairprice. She is a seasoned practitioner and visionary of branding and marketing with over 30 years of experience in the communications industry. For more information on QED’s Leadership Development Solutions, email us at [email protected].

Melita Teo,  Chief Customer and Digital Officer of AIA Singapore shares how the industry was forced to conduct fully virtual client appointments during the peak of the COVID-19 pandemic. She is responsible for strengthening the Customer, Brand, Health and Wellness propositions, advancing the enterprise-wide Analytics capabilities, and accelerating the delivery of an integrated Digital experience. Melita has also served as the Key Regulatory Liaison Officer to the Monetary Authority of Singapore (MAS), Central Provident Fund Board (CPFB) and Life Insurance Association in Singapore (LIA). For more information on QED’s Leadership Development Solutions, email us at [email protected].

How has COVID-19 shifted consumer behaviour? Francis Looi, Chief Executive Officer of Polar Puffs & Cakes shares his thoughts on how retail business has changed since the pandemic hit globally. With 29 years of experience in the F&B industry, he has held critical operations and business development in CIAS, NTUC Food Fare, Manhattan Fish Market, Prima Deli, Daily Fresh (Shanghai) and Caffe Bene (Korea). In his free time, Francis pursues photography and is an avid reader in philosophy and human behaviour and communities. For more information on QED’s Leadership Development Solutions, email us at [email protected].

In this episode of the QED Changemaker Series Podcast, we chat with Junie Foo, Group Executive Director of Methodist Welfare Services (MWS) on cross-training internal stakeholders to integrate services. After spending two decades holding senior management positions in international banks such as Standard Chartered, Citibank and MUFG Bank, she joined MWS in hopes to serve in a more socially impactful way. Junie also chairs the Board Diversity & Advisory Committee at the Singapore Institute of Directors, and is President of the Singapore Council of Women’s Organisations. For more information on QED’s Leadership Development Solutions, email us at [email protected].

The automotive industry retained 70% of online car sales after the Circuit Breaker period despite full-refund policies in place. Victor Kwan, Managing Director of Wearnes Automotive shares how the company's online sales during COVID-19 made it seem as if showrooms were never closed. With over 20 years of industry experience, he has managed brands that cut across all market segments – from city to family to super cars. Apart from his role to manage the Bentley, Aston Martin and Bugatti brands, Victor also researches social media word of mouth and luxury management. For more information on QED’s Leadership Development Solutions, email us at [email protected].

"Innovation is no longer an option, but essential to the survival and success of a company." In this episode of the QED Changemaker Series Podcast, we chat with Kevin Wo, Managing Director of Microsoft . With a 27-year track record in the IT industry, is responsible for developing and driving growth strategies for all of Microsoft’s commercial business in Singapore. He also serve as a Board Member at Info-Communications Media Development Authority of Singapore (IMDA), and other chambers and associations including The American Chamber of Commerce in Singapore (Board of Governor), Singapore International Chamber of Commerce (Board Member) and SGTech (Councilor). Kevin’s career spans diverse roles including technical, business and sales management for leading organisations such as Microsoft, Avanade, Oracle, IBM, PricewaterhouseCoopers and National Computer Board. For more information on QED’s Leadership Development Solutions, email us at [email protected].

In what areas should businesses invest when speaking about Business Innovation? We chat with Howie Lau, Assistant Chief Executive for Media & Innovation of IMDA in this episode of the QED Changemaker Series Podcast. With more than 25 years of experience across many countries such as China, India, Eastern Europe, Russia, South America and South East Asia, he leads teams and manages P&L, corporate development, and marketing. Prior to IMDA, he was the Chief Marketing Officer and Head of Consumer Business at Starhub and the Vice President of Corporate Development at Lenovo. For more information on QED’s Leadership Development Solutions, email us at [email protected].

In this episode, Enterprise Singapore's Deputy Chief Executive Officer, Ted Tan, chats with us about market-led open innovation to develop solutions that solve real world problems. He plays an important role in growing local enterprises, by building their capabilities and connecting them to business networks and opportunities. Leading with purpose, Ted plays a major role in establishing strategic partnerships, both locally and internationally, to help startups and enterprises grow into globally competitive companies. For more information on QED’s Leadership Development Solutions, email us at [email protected].