This PM-Podcast is the second in the Rail Operations Centre series. We are pleased to have Tony Eid, Executive Director, Future Delivery Networks at Sydney Trains and Ken Sheargold, CEO at PM-Partners with us today. Tony is still leading the majority of a large-scale, public-facing transformation to take Sydney trains to the next century. Today we discuss the bigger picture of how the Rail Operations Centre was delivered. Tony and Ken will share perspectives and lessons to take on board for those who are contemplating or embarking on a major change programme in their organisation.