In this episode of The Concrete Voice, I sit down again with Todd Terry, Co-Founder of Ascendix Technologies, to go beyond AI buzzwords and talk about the real-world process of building and adopting AI in commercial real estate.

From search evolution to contract abstraction and CRM automation, Todd shares lessons from two decades of product development AND what every CRE leader should consider before diving in.

We discuss:

• What makes AI tools actually useful in a CRE environment
• Where to start: contract abstraction, CRM input, note automation
• Why user experience still trumps technical elegance
• How to choose the right use cases, and ignore the rest
• What Colliers taught us about building tools brokers will love

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