The Reboot

In recent weeks we have discussed WHY your business needs Cyber Insurance.  Today we will dive into the requirements you MUST have in place to obtain an insurance policy.  We are long past the days of having backup and antivirus.  Just having a domain name and setting up email on M365 is not going to cut it; you need to setup SFP, DMARC, DKIM - without that your risk increases on becoming a victim of a phishing compromise.

#thereboot #msp #managedservices #databreach #cybersecurity #cyberinsurance

If you are outsourcing your IT Services, do you know what is included?  Is it just desktop and infrastructure support?  Does it include asset management and real time auditing of all of your software licenses?  Is network security and backup for cloud services included?  More importantly, are they properly insured?

These are a few things that should be included in your contract.  Today we will discuss this and some other important services that should be provided by your IT Company.

#thereboot #msp #managedservices #databreach #databackup

There are a reported 2200 cyber attacks every day, which is nearly 1 cyberattack every 39 seconds.  Nearly 95% of all digital breaches come from human error.  560,000 NEW pieces of malware are discovered EVERY DAY.  Malware attacks cause an average loss of 50 days in time for businesses.

This is only a small example of some staggering statistics.  Today we will discuss why you need cyber insurance, what it covers and why it is worth it.

#thereboot #cybersecurityinsurance #cyberinsurance #databreach #cyberattacks

The Reboot has discussed customer service in the past.  Today we will discuss the 
importance of good customer service/support while faced with hiring and staffing challenges.  Some companies are not able to hire the proper candidates that they desperately need.  We will give some tips to keep your service high and maintain client satisfaction. 

#thereboot #customersatisfaction #customerservice #msp #hiring

Large tech layoffs continue through 2023 with headlines showing thousands of people losing their jobs. Here is why the economy, interest rates and pandemic hiring are to blame.

#thereboot #cybersecurity #techlayoffs #inflation #fired

Your business needs an AUP if it uses internet access. AUPs are guidelines that protect your company's network. They also protect your business from lawsuits caused by an employee's negligent internet actions. These policies are essential for shielding your business from legal action.

 Today we will discuss the many different policies that your business should, and may be required to have.

 #thereboot #cybersecurity #aup #irp #acceptableusepolicy #incidentresponseplan #businesscontinuityplan #wisp

In the day and age of sophisticated digital hackers, your concern shouldn’t be if you’re going to get hacked, but what you’re going to do when it happens. 

Investing in a security operations center (SOC) can be your saving grace during an attempted cybersecurity attack. Cybersecurity is no longer just an IT problem—it’s an organizational issue.

#thereboot #msp #soc #cybersecurity #itsupport

Open AI was founded in 2015 by Elon Musk and is widely known today for its Chat GBT product.  Today we will discuss Open Ai and how Microsoft is embracing this artificial intelligence technology into its cloud platforms.  Microsoft allows you to use coding and language models to a variety of use cases, such as writing assistance, code generation and reasoning over data.

#thereboot #msp #OpenAI #smb #cybersecurity #chatgbt

Most businesses today rely entirely on technology as a result of the digital transformations that have occurred over the past few years. This holds true for businesses of all sizes, including SMBs. The issue for SMBs is that they frequently require more internal talent to support and maintain their technology infrastructures. As a result, they are forced to seek IT assistance outside of their organization.

 Today we will discuss some common IT problems along with some solutions to these problems. 

 #thereboot #msp #itproblems #smb #cybersecurity 

In today’s digital age with the prominence of social media, targeted email phishing has become increasingly common in aiding wire transfer fraud. Wire transfers continue to be an attractive target of fraudulent activity due to the speed and finality of payment, as well as the lack of internal controls and employee education in how to avoid wire transfer fraud.

 Today we will give some tips and guidance on following best practices to minimize personal and business risk.