Have any of your customer's needs stop matching what you can deliver? Have a customer that is unreasonable and difficult to work with?
We all occasionally have these situations but hopefully not to often AND sometimes we need to determine if we should part ways, how we need to do it and ways to communicate it.
The Reboot crew discusses reasoning, strategies how to "fire" a customer.

We all have so much to do for both ourselves and others that it's near impossible to keep all our commitments.
Although following through is an overall important quality, we definitely do not want to fail our customers.
The Reboot crew shares the hacks, methods and tools they use to ensure they keep their commitments to their clients and others.

No one is perfectly productive during work but when we have a team member that is systematically having low productivity, how can you correct it?
The Reboot crew talks about ways they monitor and correct these  problems to turn the ship around for them and their staff.