In this episode, we talk all things Customer Success! We shed light on the roles of Customer Success Executive, Customer Success Specialist and Success Program Manager, and the importance of building strong relationships with the customers. We also discuss how to build trust and partnership, which serve as a foundation for both yours and your customer’s success!

Host:

Claire Bovill - Chief of Staff & Director Customer Success EMEAR

Speakers:

Ahmet Guel - Customer Success Executive

Jhosbell Verdesca De Aguiar - Customer Success Specialist

Stanislas Mangin - Success Program Manager

Read more about Ahmet’s experiences as a CSE: https://blogs.cisco.com/wearecisco/building-a-bridge-between-business-and-happiness

Browse Cisco CX EMEAR roles: cs.co/9004HVIqo