Reinventing Finance

The Reinventing Finance Podcast - Episode 57 with Dr. Alexander Bockelmann CTO at Baloise Group


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In this episode of the Reinventing Finance Podcast,KASKO CEO & Co-Founder Nikolaus Sรผhr (Nick), talks with Alexander Bockelmann, Group CTO at Baloise Group.During their conversationAlexander shares and discusses with Nick:๐Ÿ“ His background and role at Baloise Group, transitioning from environmental science to leading IT transformation in insurance across multiple countries.

๐Ÿ“ Baloiseโ€™s strategic IT priorities, focusing on technical profitability, operational excellence, growth, and capital efficiency, with IT playing a critical role in driving efficiency and digital transformation.

๐Ÿ“ Balancing short-term business needs with long-term IT investments, ensuring modernisation efforts like cloud migration and technical debt reduction align with shifting business priorities.The shift from perimeter-based to asset-based security models, strengthening cybersecurity strategies to protect digital assets in an increasingly connected environment.

๐Ÿ“ The challenges of centralising IT across multiple markets, navigating trade-offs between standardisation and local flexibility under Baloiseโ€™s One IT strategy.

๐Ÿ“ Difficult trade-offs in IT strategy, including stopping multi-year projects when financial or technical risks outweigh potential benefits and prioritising long-term IT modernisation over short-term business demands.

๐Ÿ“ AI adoption in insurance, from AI-driven financial advisory tools and speech bots in customer service to embedding AI in business processes for automation, document analysis, and operational efficiency.

๐Ÿ“ Scaling AI beyond proofs of concept, focusing on high-impact, scalable use cases that improve efficiency across entire functions rather than niche, siloed applications.

๐Ÿ“ The evolution of AI agents and their impact on insurance, exploring how autonomous AI could reshape underwriting, claims, and operational workflows while raising questions about cost structures and enterprise adoption.

๐Ÿ“ Key IT projects for 2025, including cloud migration for core insurance systems, strengthening enterprise data capabilities, implementing zero-trust security models, and enhancing broker integrations through BIPRO standards.Check out the episode to find out more.

#podcast #insurance #insuranceindustry #insurancetech #insurtech #innovation #cto #businessgrowth

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Reinventing FinanceBy Nikolaus Sรผhr and Tom van der Lubbe