I started working in relocation on January 28, 1985.  At that time, I didn’t really understand what it was, but it didn’t take long for me to catch on.  The name of the company was Equitable Relocation which no longer exists.  It was gobbled up by a bigger relocation company, which is not unusual in this industry.  When I started, there were no computers.  Everything was done by hand and a file front was completed as things were done and received.  I remember that the only inspections we ever ordered was a pest inspection and then well/water or septic if there was one on the property. In the last 38 years, relocation has changed.  Clients are more attuned to their employees and their needs.  There’s not just one single policy.  Now you can have 2, 3 or more. Sometimes it depends on the client and the type of business.  I have worked on many clients that have the normal policy.  Normal policy would be some kind of lump sum or allowance, temp living, home sale, home purchase, spousal assistance, and house hold goods move.  This is a full relocation policy for homeowners.  Renters would typically get the same except for home sale and they would get rental assistance and lease cancellation reimbursement.  Relocation Management Companies are hired to make sure the client’s employees are taken care of and that the policy is followed.  Most Clients’ don’t have the man power to handle or watch over the relocation policy for their own employees and that is why it is outsourced to Relocation companies.   Relocation Management Companies or RMCs meet with the clients and after finding out what the needs of the client are, they help put together a policy.  Now most policies have particular ways things must be handled and if the employee doesn’t follow they could be penalized or lose some of their benefits. Policy is put together for renters and for homeowners, and the client submits the first move.  Now while the policy has been put together, the RMC is assembling a team to handle the client. Depending on how many moves that are anticipated, usually determines the number of team members to handle the client.  There is usually a consultant that will be the main contact for reaching out to the employee and to the point of contact for the client.  There is also an associate consultant who assists the consultant with placing orders for services and keeping the database up to date. The associate consultant also helps when the consultant is off.  If they are a good fit with each other is runs like a well-oiled machine. Client policies can range for the full services to maybe an allowance and movement of the household goods.  If they are hiring college grads sometimes it can be just an allowance.  Basically clients are looking for a relocation company that can get its employees from Point A to Point B and take the stress from the employee so that they can concentrate on their new jobs and keep the family from stressing out as well.  That is the part of my career I truly enjoy; helping a family get from Point A to Point B. You work on some clients for years and so it is possible that you move a person and the family more than once.  I have several friends from just that sort of thing happening.  It is truly a rewarding job and it can be calm one day and total chaos the next day.  I often refer to relocation as a black hole, once you are in, there’s no getting out.  It is a very rewarding career.  I will probably do this until I die. Full notes provided with subscription

Support the show

https://www.buzzsprout.com/1246568/support

Hey there listeners! I hope you liked the episode! We would appreciate your support. Please click the link!

Thanks,
Laura